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Interline agreement - we consider the pros. Sale of transportation by interline Refund for air tickets interline agreement

Airlines wishing to establish a commercial partnership among themselves enter into interline agreements (Interline Agreement), which is also known as a commercial cooperation agreement or "mutual recognition of shipping documents".

Interline is the simplest and most widespread type of cooperation between airlines in the world. Interline partnership is carried out both between airlines of one country and between airlines of different countries.

The model agreement on commercial cooperation stipulates commercial services that one of the partners undertakes to provide to the other, in particular, the conditions for the sale, execution and mutual recognition of transportation documents of partners are determined:

  • air tickets,
  • air waybills,
  • excess baggage receipts,
  • orders of miscellaneous charges (MCO), etc.

The amount of commissions for the sale of passenger, cargo and charter flights and the procedure for mutual settlements are determined. The agreement may determine the procedure for appointing subagents, applying tariffs, the procedure for resolving disputes, etc.

A feature of the "interline" agreement is that the partners entering into such agreements, as a rule, are not direct competitors, since they do not operate adjacent airlines. On the contrary, the lines and flights of one partner should conveniently connect with the lines and flights of another partner, and the partners are interested in the through sale of traffic to the connecting lines of both partners. It is also convenient for passengers to issue a single ticket for the entire depth of the flight.

Airlines may enter into commercial cooperation agreements with many airlines in each country. For example, if an airline has about ten agreements with US airlines, then a passenger can use a single ticket to fly from Russia to any destination in the United States on American airline flights connecting with airline flights in New York, Washington, Los Angeles, Seattle, San Francisco.

All partners are interested in obtaining loading for connecting flights. When several airlines operate at hub airports, the carrier can apply a system of preferences and confidential discounts, according to which this airline can book passengers on connecting flights of those partners that provide it with mutual services or pay it an appropriate remuneration.

The agreement usually specifies the official commission that partners pay for the sale of transportation. For example, 7% for passengers, 5% for cargo and 5% for charter flights. However, the appendix to the agreement, which is usually confidential, stipulates additional terms of cooperation, such as, for example, supercommissions, bonus rewards, a specific amount of payments for each transferred passenger or for each kilogram of cargo. The terms of passenger service at the points of flight connections and payment for such service may also be stipulated.

The interline agreement is usually concluded for an indefinite period, but the terms of the confidential annexes to the agreement may be reviewed for each period. IATA. There are two types of interline agreements:

  • bilateral agreement on the recognition of transport documents;
  • multilateral agreement interline.

Bilateral agreements are usually drawn up in accordance with the Interline Agreement standard recommended by IATA, which may be amended and supplemented by mutual agreement of the parties.

Agreements may provide for the carriage of passengers and cargo, or only passengers, or only cargo, etc., may provide for the sale of transportation of only one airline to another, or both airlines to each other.

In addition to bilateral interline agreements, there is a multilateral interline agreement (Multilateral Interline Traffic Agreement - MITA).

One multilateral agreement MITA instead of numerous bilateral agreements, it facilitates commercial relations and settlements between airlines. MITA allows you to expand the airline sales market, which leads to an increase in the volume of their traffic. For the convenience of airlines IATA publishes lists of agreements in its directories MITA for each airline.

First article. The Multilateral Interline Agreement (Passengers) stipulates the ability of each party to sell carriage to the other party's routes and agrees on the terms and conditions relating to baggage handling.

The procedure for issuing and filling out tickets and MSOs is stipulated in the form approved in the fare directories and in accordance with the fares and conditions of the ticket and other documents of the party on whose routes the passenger is to be transported. A ticket or MCO shall not be issued or filled with a seat on a particular flight until the airline has received payment of the total charges due under such fares or has reached an agreement to the satisfaction of the carrying airline regarding the collection of such charges.

The procedure for accepting tickets and MCOs by the carrier airline is stipulated, including the procedure for reporting lost, stolen tickets and MCOs, and the procedure for working with electronic tickets.

The second article usually deals with the provision of information on tariffs. Each party shall communicate to each other the rates and other information necessary for the sale of the transportation services it currently offers. In the event that any Party's schedule, fares, form of tickets or MCOs are changed or upgraded, or if any flight of such Party is suspended, modified or cancelled, such Party shall notify the other Party as soon as reasonably practicable of the effective date of any such change, modification, suspension or cancellation.

In the interests of ensuring the widest possible collection and dissemination of accurate tariff information, each party should provide or arrange for the provision of data to the bank. IATA tariffs and relevant conditions (domestic and international tariffs). Neither party shall issue tickets or MCOs for interline transportation at fares and charges less than those applicable through.

Separate articles stipulate the registration, acceptance, transportation of baggage carried on the basis of interline.

Each party to this agreement agrees without prejudice to indemnify all parties for all possible claims, demands, costs, expenses and liabilities arising out of or in connection with the death or injury of a passenger or loss, damage or delay of baggage. The agreement stipulates compensation for loss, damage, non-delivery of luggage.

The issuing airline will indemnify the carrying airline, its employees, employees and agents for all claims, demands, costs, expenses and liabilities arising from improper issuance. The settlement of such documents will be made in accordance with Resolution No. 781 IATA.

The Carrier Airline as Principal shall indemnify the Issuing Airline for all claims, demands, costs, expenses and liabilities arising out of the provision or failure by the Carrier Airline of carriage on any Ticket or MCO duly executed, completed or issued by the Issuing Airline. Such compensation shall not be made in the event of cancellation of the rights of the issuing airline in connection with its involvement in legal proceedings regarding its insolvency or bankruptcy.

The third article determines the amount of commission Interline Service Chcn^ge (ISC)- remuneration paid by one airline in favor of another airline as compensation for the service provided, which consists in the sale by the first airline of transportation on flights of another airline and related services.

One party does not pay the other /5C for a sale made under this agreement, unless ISC may be resolved by Resolution IATA. If the resolution does not apply /ATA, such ISC may be paid to the extent that the parties may agree among themselves. Nothing in this resolution and in any another does not prevent the parties from signing separate bilateral payment agreements ISC.

The fourth article stipulates cases of cancellation or non-use of transportation. If the carrying airline or the passenger (or the person paying for the ticket or MCO) for any reason cancels a booking or fails to use all or any part of the carriage, neither the issuing airline nor its agent shall require or withhold ISC for the sale of such canceled or unused carriage. Neither isc, no other compensation shall be paid to the issuing airline in respect of amounts not actually collected by it and not paid to the carrying airline, or in respect of amounts that are refundable, unless otherwise expressly authorized by the carrying airline.

The article "General" discusses the possibilities of the issuing airline, the actions of agents, general agents of the airline within the framework of the agreement; airlines' waiver of claims against the other party.

Actions of member airlines /ATA are: if the issuing airline is an associate member /ATA, it must abide by all the provisions of the resolutions /ATA, relating to the sale of air transportation.

Actions of non-member airlines /ATA(airlines that are not members of /ATA, but being a party to this agreement) are as follows. Airlines must have:

  • the official designation of the airline, established in accordance with Resolution 762;
  • the three-digit airline number that is assigned /ATA

or ATA.

If, at the time of entry into this agreement, a non-member carrier /ATA, has not been assigned a designation or code number, such carrier must apply for the designation or code number at the same time that it applies to enter into the agreement.

Code sharing where either party publicly announces by industry accepted methods (such as posting on an international booking system or publicly available timetables) that it is providing carriage that may be operated by another airline that is not a party to this Agreement in its stead , such notifying party shall comply with the terms of this Agreement as if it were providing the carriage.

The agreement defines the form of arbitration (dispute resolution or satisfaction of the claim of either party) and administrative conditions (cancellation of previous agreements, the procedure for applying for participation in the agreement, amending the agreement, the procedure for withdrawing from the agreement, the annual fee for participation in the agreement).

Both interline agreements discussed above - bilateral and multilateral (MITA)- create opportunities for airlines to perform joint transportation, allow them to increase their income, expand the air transportation market and provide access to new markets. Passengers have the opportunity to book transportation and receive a ticket for the entire depth of the flight route.

In its turn MITA is a more progressive form of interline agreement compared to bilateral agreements. One multilateral agreement, instead of numerous individual agreements, facilitates commercial relationships and settlements between airlines.

In the practice of the Russian Federation, interline agreements have not yet received proper development.

Multilateral type agreements MITA practically absent in Russia. The underdevelopment of interline agreements between Russian airlines is connected both with the economy of the entire state and with the weak economic situation of the bulk of Russian airlines.

The agreements themselves concluded between Russian airlines differ from the standard agreements recommended IATA, First of all, the payment section. This is mainly due to the existing problem of airline receivables. Existing interline agreements between Russian airlines in terms of settlements are accompanied by special annexes for the settlement of mutual settlements.

These agreements contain the mutual obligation of the parties to recognize the transportation documents issued by one party for transportation on the lines of the other party and the procedure for paying for such transportation. The agreements contain definitions of the main terms necessary for their correct understanding and application, the procedure for notification of possible claims in connection with transportation performed in accordance with these agreements. Each party is liable for claims arising from transportation on its lines, and if it is not possible to establish on whose lines a malfunction occurred during transportation, liability is distributed between the parties in proportion to the amounts of income received for the corresponding part of the transportation on their lines.

For services provided by the parties; each other for the issuance of transportation documents, and, consequently, for attracting load on the partner's line, payment of commissions is provided. The amount of commissions is determined by IATA as the rates of remuneration for the provision of relevant services (from 3% to 9%). Settlements between airlines are made, minus the established commission, upon presentation of transportation documents (corresponding flight coupons) by the party that performed the transportation on them, the party that issued these documents.

The settlement currency, the possible application of exchange rates and other settlement issues are determined in each agreement in relation to the settlement conditions in force between the Russian Federation and the respective countries.

Agreement "Code Sharing"

The “Flag” or “Code Sharing Agreement” (“Code Sharing Agreement” - sharing airline codes) is one of the most modern forms of commercial cooperation that has become widespread in recent years. By entering into an agreement on the sharing of airline codes, partners provide each other with seats for passengers on the flights of each partner.

Agreement "code sharing» brings the following benefits to partners:

    the possibility of penetration into the market of partners;

    increasing the level of service of one partner to the standards of another partner with a higher reputation in the market;

    raising the "image" of both partners, when the "image" of one of them is superimposed on the other;

    marketing benefits;

    benefits for passengers and clientele who prefer to arrange transportation under a single document to anywhere in the world, thereby achieving the globalization of transportation.

Cooperation within the framework of "code - sharing" has significant benefits not only for airlines, but also for passengers and cargo clients.

In world practice, there are several varieties of "code sharing", let's consider the three most common of them:

    Providing a block of seats;

    Access to booking seats on partner flights;

    Passenger transfer on connecting flights.

The first type iscode sharing» providing a block of seats

With this type of agreement, AC "A" provides AC "B" with a certain number of seats (block of seats) on its flights. Airline Company "B" independently sells airline tickets to passengers of Airline Company "A" in the number of allocated seats. AC "A" is referred to as the flight operator. It pays all costs associated with the flight. AK "B", referred to as a marketing partner, pays the partner for the entire block of seats, regardless of whether all the seats in the block are sold or not. At the same time, partners apply interconnected tariffs, which are determined for each season and are indicated in the annexes to the code-sharing agreement.

The second type is access to booking seats on partner flights

In this agreement, partners provide each other with access to booking places on the basis of the “free sale” principle (free sale). Partners determine the number of seats on each of their flights and the timing of closing flights for sale, after which free sale is not allowed. Flights are operated under a double code, for example, SU - 315 / DL - 31 on the route Moscow - New York, and back under the code, DL - 30 / SU - 316. Partners bill each other monthly for their transportation in accordance with agreed tariffs with application of flight coupons for air tickets, receipts of paid baggage, etc. Code-sharing agreements stipulate the conditions for distributing the income of both partners from transportation on the respective airlines. The distribution of income, as well as other conditions, as a rule, are indicated in the annexes to the agreement.

The third type is the transfer of passengers on connecting flights

Under this agreement, AC 1 operates flights between points "A" and "B". AK 2 flies from point "B" to point "C". Flights connect at Point B. AK 2 receives passengers of AK 2, following from point "A" to point "C". The passenger is provided with the same service as on the plane of the first partner, he may not even notice the change of carrier, as if it were a regular transfer. At the same time, he does not have to issue an air ticket and re-register at the transfer point. The main condition for such an alliance is the same standard of service and coordination of flight schedules to ensure minimal flight connections.

When concluding code-sharing agreements, partners preliminarily conduct an audit of each other. The main purpose of such audits is to establish uniformity in passenger service. Passengers transferring from the flight of one partner to the flights of another should not notice the difference in service.

In any type of "code-sharing", partners provide for joint marketing programs, direct check-in of passengers for flights of both partners, common participation in frequent flyer programs (Frequent flyers), coordination of schedules and other conditions of cooperation.

Flaws

It should be taken into account, however, that the interests of the airline as a service seller are always antagonistic to the interests of the passenger as a buyer. In the case when on an international route, in accordance with an intergovernmental agreement on air services, only one designated carrier on each side has commercial rights to transportation, the question inevitably arises to what extent these airlines compete with each other, and to what extent they cooperate within the framework of a code-share agreements (by the way, situations are not uncommon when these airlines are also members of the same global aviation alliance; in our example - far from the only one - Aeroflot and Air France are members of the SkyTeam alliance and have exclusive commercial rights on the Moscow-Paris route).

In Europe, such situations have already attracted the attention of competition authorities. In February, the European Commission, on its own initiative, launched an antitrust investigation into two codeshare agreements, one between Lufthansa and Turkish Airlines, and the other between Brussels Airlines and TAP Portugal.

The Commission intends to establish how legal code-share agreements are on parallel flights between the hub airports of these air carriers, because theoretically it cannot be ruled out that competition between them is violated as a result of the agreement. The results of these investigations will have a great impact both on the development of commercial interaction between airlines in Europe and on their cooperation with Russian air carriers.

The modern system of international air transportation is able to deliver a passenger or cargo to almost any city in the world that has an airport. This does not mean, however, that there are direct airline flights between any pair of cities in the world, which is practically impossible, and is not required, since in order to get to the desired destination, compound routes are used, formed from flights, including, different airlines.

The part of the route between two adjacent points is called a leg. In the simplest case, a round-trip flight is a two-leg route. The number of sections on the route of a tourist tour can reach 10 or more.

Both Interline agreements discussed above - bilateral and multilateral - create opportunities for airlines to perform joint transportation, since these agreements are most often concluded by airlines that are interested in the through sale of transportation for connecting flights, which allows them to increase their income, expand the air transportation market and provide access to new markets .

The cooperation of airlines under Interline agreements allows passengers who make several transfers during a trip and are served by partner airlines on different sections of the route to avoid many bureaucratic procedures and technical inconveniences. For example, tickets during a transfer trip with several transfers are issued on a single form, and baggage checked in once upon departure can be received at the end of the trip without re-registration at intermediate points.

Since the subject of interline agreements between airlines is the recognition of the transportation documentation of one carrier by another (air ticket, MCO, etc.), each party to the agreement has the right to issue transportation on its own forms to the regular domestic and / or international lines of the interline partner, and / or for transfers. The sale of air transportation under interline agreements can also be carried out on neutral transportation documents BSP, ARC and TCH.

Modern booking systems allow issuing passenger air tickets for transportation along complex multi-leg routes on one or more related transportation documents. At the same time, the fare is not calculated in the usual way: it is not equal to the sum of the sectional fares - it would be too expensive for the passenger, especially if he is not going to make stops at intermediate points. The method developed by IATA for calculating the cost of such air transportation takes into account many factors - the type of route, the ratio of distances between intermediate points, the countries of sale and the start of transportation, the class of service, the presence or absence of passenger stops (“stopover” / “transfer”), ground transportation and others. At the same time, the sectional tariffs (tariff) available in tariff directories or booking systems are used only as a “raw material” for calculating the fare (fare). As a result, the agent for the sale of transportation, filling out an international passenger ticket, enters in the “Fare calculation” column the cost shown as a single amount for several segments of transportation included in it, served by different airlines - the so-called “through fare» (through fare).

Through fares are the subject of distribution between airlines - carriers after the transportation is completed, since the proceeds from the sale of the entire transportation as a whole, according to international rules, go to the account of the airline - the owner of the transportation document. As a result, there is a need to share the income between all participants in the transportation and, consequently, the need for financial settlements between the interested parties.

In addition, each airline would like to have information on the revenue generated from each of its segments of travel, for example to analyze the efficiency of a flight/destination.

In all these cases, the prorate is used.

Prorate- a set of rules for determining the cost attributable to one section (coupon) of passenger or cargo air transportation, performed jointly by several airlines. Used to determine the revenue due to each carrier. Rating, or pricing - determining the share of the Airline in the total cost of transportation on a multi-leg route.

The Prorate methodology is described in the IATA-published Revenue Accounting Manual, Prorate Manual Passenger - passenger, Airline Proration Directory Cargo - cargo) and others. These documents include the texts of the Multilateral Agreements on Cargo and Passenger Prorates (MPA - Multilateral Proration Agreement, MPA - Passenger, MPA - Cargo), whose participants are all leading airlines, members of IATA..

Multilateral agreements contain a detailed description of the prorating rules, the specifics of their application for passenger tickets, paid baggage receipts, air waybills with relevant examples. Passenger and cargo prorate methods have much in common and differ in many ways. Following are some of the concepts used in the prorate procedure.

The prorate is applied to the Amount to be Prorated (ATVR - Amount To Be Prorated), which includes the through tariff and possible surcharges, formed during the construction of the tariff.

The distribution of ATVR between carriers is carried out in proportion to the prorate coefficient given and the corresponding directories. This is the so-called straight or “correct” prorate (Straight Rate Proration).

Taking advantage of the opportunity provided by the MPA, many airlines issue additional Conditions - Proviso (proviso), which stipulate specific amounts due to them for transportation on their own legs.

A provisional document is a text document drawn up according to certain rules and undergoing approval at the IATA Prorate Agency (Program Agency). The airline's proviso usually contains in the list countries, regions, cities for which percentages to the Base Amounts are set. The specific amount that an airline requests for a given segment is determined by multiplying the Base Amount by the appropriate percentage. The base amounts for different classes of service are presented to the airlines together with Proviso and are published in regularly updated directories. Different percentages can also be specified for normal, special or specific types of fares.

In accordance with the rules of the MPA, if the ATVR includes a section or sections of transportation subject to Provisos, then carriers on these sections are due the amounts according to these Provisos, and for the remaining sections, a direct Prorate is applied. The minimum prorate rule and a number of other MPA rules cancel Proviso for certain types of transportation, category of passengers, or if the share of any carrier is too small.

In addition to the Multilateral Prorate Agreement, within the framework of interline agreements, airlines often conclude bilateral Special Proreit Agreements (Special Proreit Agreements), on the basis of which transfer tariffs are developed for the through sale of traffic on connecting flights of both partners, as well as additional conditions for the distribution of income on jointly operated flights. routes.

Thus, the main task that arises before the economists of the Airline Settlement Center is to determine the share of the total cost of transportation on a multi-leg route due to the Airline for transportation on its sections. This process, called shipping document pricing, is performed based on the information available in Flight Coupons.

The pricing is as follows:

  • § Control of the correctness of the construction and application of tariffs by agents who executed the sale;
  • § Control of invoices issued to the Airline by other airlines on the basis of the Airline's flight coupons;
  • § Formation of invoices for other airlines based on flight coupons of other airlines;
  • § Accounting for income on the Airline's transportation segments.

In general, the share of the carrier in the total cost of transportation is determined in proportion to the full sectional tariffs along the routes of transportation.

Example. Transportation route A-B-C, through tariff - T AS, Carrier on section AB - airline X 1, on section BC - airline X 2. Divisional tariff on the section AB - T AB, on the section BC - T BC

The share in the through fare T AS due to airline X 1 for transportation on section AB is determined by the prorate (D X1).

The share of airline X 2 is determined as follows:

The considered example is quite simple, but in practice there are more complex cases when the ATVR includes not only a through tariff, but also possible surcharges.

The prorating rules are also quite complex, depending on the nature of the route, the time of sale and the execution of the transportation, they offer multiple currency conversions if the transportation is sold in national currency, etc. When estimating using the prorate method, the economist must:

a) extract from the Prorate Factorn Manual the prorate coefficients and Base Amounts for all sections of the considered route;

b) browse through the multi-page Airlines Proration Directory to find, study and apply the Provisos issued in English by the airlines operating on the route;

c) take into account the various surcharges / discounts to the tariffs applied during the sale;

d) calculate the income of carriers, observing the limits on the share of each of them and special rounding rules.

Work on the “manual” pricing of flight coupons is inefficient, labor-intensive and requires a fairly high qualification and experience.

The use of an automated system greatly facilitates the pricing. In this case, the economist is only required to enter the initial information extracted from the corresponding coupon columns. The result of prorating will be received automatically. The system includes calculators for cargo and passenger prorating, which provide calculation of income distribution by transportation segments, taking into account:

  • § the principle of prorating by coefficients, and the cargo prorate calculator provides automatic construction (according to the rules established in IATA) of prorate factors for the transportation sections not in the database using the methods of one or two intermediate points;
  • § minimum income for transportation sections;
  • § conditions (Proviso) of airlines and rules for their application;
  • § IATA rounding rules;
  • § other conditions set forth in the "Airlines Proration Directory" and "Multilateral Proration Agreement".

The system database contains reference information to provide the above functions. It should be noted that for its normal functioning, it is required to subscribe to IATA for the PFM directories supplied on magnetic media, which are quite expensive. The system is the basis for the implementation of modern technology of mutual settlements in the Airline.

The work related to the control of the correctness of the construction of tariffs and the application of the rules of prorating in mutual presentations occupy an important place in the activities of the Airline's Settlement Center. Qualified personnel serving this technological area are able to significantly reduce the losses of the Airline's income during mutual settlements.

Mutual settlements under interline agreements can be made both directly between partner airlines and through the Clearing House of the International Air Transport Association IATA (IATA Clearing House, ICH), which is a global system for mutual settlements between airlines for interline transportation and other services rendered to each other. services.

In the first case, the airline - the owner of the transportation document receives the entire amount for the sold transportation. The rest of the carrier must bill her for their share of the total revenue due to them. The owner of the transportation document controls the incoming invoices in terms of the correctness of the calculation of these shares.

When issuing a ticket on a neutral transportation document, the ownership of the ticket is determined by the first flight coupon. If, for example, a French BSP agent issued a ticket for a route consisting of an Air France segment, then a flight of the Czech Airlines (OK) along the route, then the numbers 057 (AF) will be entered in the first three free fields of the neutral ticket number, the agency the report and revenue for the entire flight will go to Air France. After the flight under the OC coupon, mutual settlements between AF and OC will be settled in accordance with the interline agreement by invoicing OC to AF.

There is a practice of rejecting invoices by the airline due to errors or inaccuracies contained in them.

In this case, the rejecting airline indicates the account number and details of the specific transportation document confirming the settlement; state the reason for the rejection, including reference to tariffs or other agreement forming the basis for the rejection; returns to the counterparty only the difference in disputed amounts. At the same time, the airline confirms its position with the relevant transportation documents that were attached to the initial invoice.

If the airline rejects only part of the amount, then all shipping documents attached to the original invoice must be returned along with the invoice being rejected.

Except in cases of deliberate error, the minimum deviation amount for passenger and cargo transportation is $5, or its equivalent, determined using the same bank rate as the original invoice.

Settlement of mutual settlements for transportation on international lines can be carried out within strictly limited time limits.

Thus, the initial presentation of transportation documents is included in the calculations no later than 6 months after the last day of the month of transportation (for example, if the transportation was performed in the period December 1-31, then the calculations are made before June 30).

The first rejection of the presentation by the airline is made no later than 9 months after the date of receipt of the initial presentation.

The second rejection must be submitted no later than 6 months after the date of receipt of the first rejection.

The third rejection is submitted no later than 6 months after the date of receipt of the second rejection (for example, if the second rejection is received on January 4, then the third rejection is submitted no later than July 4).

Upon receipt of the third rejection, the carrier airline starts a correspondence with the airline that issued the transportation and tries to prove the correctness of the initial calculation. The deadline for submitting a request is limited to 6 months after the date of receipt of the third rejection.

IATA Clearing House is a tool for accelerating mutual settlements between air carriers operating a large number of international flights and transportation on interlines with other airlines.

Mutual settlements with airlines participating in interline agreements are carried out by the Clearing House by monthly summing up the overall balance, which compares favorably with the operation of this system from the practice of direct settlements between companies, in which delays sometimes reach six months or more. In a situation where the airline has a constant positive balance (the difference between income and expenses) on interline settlements, it receives a guarantee of regular monthly receipt of funds to its account, and also reduces bank costs associated with making payments. In addition, work through the IATA Clearing House is a necessary condition for the airline to participate in many international projects, to conclude contracts, etc. Today, the services of the IATA Clearing House are used by more than 400 airlines in the world.


Interline and SPA Interline agreements Such an agreement implies the acceptance of passengers with tickets from partner airlines for carriage on their flights. Thus, with S7 tickets you can travel on the flights of our partners and vice versa. Special Prorate Agreements (SPAs) Special Prorate Agreements provide a unique opportunity for S7 passengers to travel the world at amazingly attractive rates that are offered exclusively to S7 by partner airlines.


© S7 List of airlines Interlay partners (electronic interline) 7DAIRLINE COMP. DONBASSAERO897 7WWIND ROSE AVIATION COMPANY 461 A9 GEORGIAN AIRWAYS 606 AAAMERICAN AIRLINES 001 ABAIR BERLIN 745 AYFINNAIR 105 B2BELAVIA628 BABRITISH AIRWAYS 125 CA*AIR CHINA 999 CXCATHAY PACIFIC AIRWAYS 160 CZ CHINA SOUTHERN AIRLINES 784 DLDELTA AIR LINES INC 6 EKEMIRATES AIRLINES 176 EYETIHAD AIRWAYS 607 GJEUROFLY S. P. A. 736 HGNIKI LUFTFAHRT GMBH --- HRHAHN AIR 169 HUHAINAN AIRLINES 880 IBIBERIA 75 J2AZERBAIJAN HAVA YOLLARI 771 JLJAPAN AIRLINES 131 KCAIR ASTANA 465 KEKOREAN AIRLINES CO.LTD180 KM AIR MALTA 643 LHDEUTSCHE LUFT HANSA AG 220 LOLOT POLISH AIRLINES 80 LTLTU INTERNATIONAL AIRWAYS266 LXSWISS 724 LYEL AL ISRAEL AIRLINES LTD114 MAMALEV HUNGARIAN AIRLINES182 MISILKAIR629 MU CHINA EASTERN AIRLINES 781 OKCZECH AIRLINES64 OSAUSTRIAN AIRLINES257 OZ ASIANA AIRLINES 988 PGBANGKOK AIRWAY CO. Ltd. 829 QF*QANTAS AIRWAYS LTD 81 QRQATAR AIRWAYS 157 RJROYAL JORDANIAN 512 SKSCANDINAVIAN AIRLINES 117 SNBRUSSELS AIRLINES 082 SQSINGAPORE AIRLINES 618 TGTHAI AIRWAYS INTL 217 TKTURKISH AIRLINES 235 TPTAP AIR PORTUGAL 47 VNVIETNAM AIRLINES 738 VVAEROSVIT AIRLINES 870 Z6DNEPROAVIA181


© S7 Implementation of the RSS communication channel (SITA Market Place) Since January 27, 2009, S7 AIRLINES has opened access to the seat resources of Interline partner airlines in Gabriel CRS through the gateway with GDS Galileo. SITA Market Place allows you to receive a confirmed status in real time seats from the airline resource hosted in the system. The sale can be carried out both at regular rates and at the rates of SPA agreements (transfer rate under a special prorate agreement) between two Interline partners.


© S7 Direct Access Information on the Availability Screen Direct access information through the Galileo GDS Gateway is reflected on the Availability Screen through an additional "*" indicator before the departure date. AVPEKSHA01FEB,CA 1- CA 155 /C4 DC IC *SU01FEB PEKPVG B E RC JC Y4 BC MC HC KC LC QC GC S4 XC NC VC UC ZC WC TC EC 2 CA 1831 /FA AA OA *SU01FEB PEKSHA B E CA DA IA YA BA MA HA KA LA QA GA SA XA VA UA ZA WA MA VA QA where *SU01FEB is an indicator of direct access to the resources of the CA airline via the Galileo GDS.


© S7 Booking via RSS channel Booking for these flights of Interline partner airlines is made in a standard way with the obligatory entry into the booking using SSR elements of the following information: contact with the passenger and the agency, time limit, numbers of issued tickets (when SSR elements are automatically created with issued ticket numbers, duplication of these data through SSR or OSI elements is prohibited), passport data of passengers, information about children, as well as necessary additional information. SD1Y1 CA 155 Y SU01FEB PEKPVG DK G. *DEPARTS PEK TERMINAL 3 - ARRIVES PVG TERMINAL 2* *ELECTRONIC TKTG AVAILABLE ON THIS FLIGHT* where.1G – booking information via GDS “Galileo” DK – confirmed booking status *DEPARTS PEK TERMINAL 3 - ARRIVES PVG TERMINAL 2* - additional information of the airline about the flight


© S7 After the PNR is created, the booking must be assigned a number from the Galileo GDS. After receiving this number, it is allowed to issue tickets without an additional Time-Limit of 24 hours, which allows simultaneous sale both at regular rates for Interline partners and at transfer rates built on the basis of a special prorate agreement between two Interline partners. Armor type: RT OVB JAN /RU/PID5050 ** SITA MARKETPLACE AIR CONTROLLED ** 1.TEST/TICKET MR V3DNV 2. CA 155 Y SU01FEB PEKPVG HK G.W4017G *ELECTRONIC TKTG AVAILABLE ON THIS FLIGHT* 3.B/OVB/ TL/X/1800/21JAN/OVB017 5.SSR Adtk S7 BYOVB29JAN09/0630 or CXL CA 155 Y01FEB 6.ssr OTHS CA TKTL/OVB 7.ssr OTHS CA CTCT/Zvezda TUR 8.RMK AP Pekk AP Pekk AP Pech CA FNM6z 9 .OVB017 where ** SITA MARKETPLACE AIR CONTROLLED ** – booking information through the gateway with Galileo GDS.1G.W4017G – booking locator in Galileo GDS RMK AP PEKCA FNM6Z – remark with booking locator (FNM6Z) Interline partner airlines . This locator is provided by the Agent to the passenger as a code for check-in for flights through the website of the Interline Partner Airline or through self-check-in kiosks. Booking via RSS feed


© S7 Checking the presence of ET in the database of the actual Carrier After issuing an electronic ticket under interline agreements, it is necessary to check the presence of ET in the database of the actual carrier. using the request ETR:TN/ CA, where ETR:TN is the e-ticket file call format - the number of the issued e-ticket CA - the two-letter code of the actual carrier 3. If the ticket data was not entered into the flight operator's ET database, the system responds with an error number and information about the absence of the ticket in the Carrier's database. ERC 401 DB – TICKET NUMBER NOT FOUND In this case, it is necessary to cancel the issued ticket with the VT – void command and issue a new ticket by creating a new booking. The new ticket must also be checked against passing through the screen of the actual Carrier* 4. If this problem is identified after passing the sales report, the Agent must request control over the coupon, create a new booking and, in the new booking, make an equivalent exchange of the old ticket. The new ticket must also be checked for passage in the screen of the actual carrier. 5. If, as a result of the exchange, the ticket went to the ET base of the actual Carrier, it is necessary to contact the Technology and Training Department by phone, e-mail or the Carrier's Call Center to resolve this problem, *all operations must be performed on the day of registration of transportation before passing sales report


© S7 Information guide EZ: EZ:27 Interline and SPA agreements EZ:27/4 Partners in the CIS countries EZ:27/10 Electronic interline EZ:27/3 Foreign interline partners EZ:27/1 News of Interline and SPA agreements EZ:27/5 Russian interline partners EZ:27/7 SPA agreements EZ:27/2 Transportation processing technologies under Interline and SPA agreements


© S7 Special Prorate Fares From Moscow with Air Berlin (AB) CopenhagenFROM138EUR OW ParisFROM159EUR OW NiceFROM159EUR OW RomeFROM159EUR OW MilanFROM159EUR OW BarcelonaFROM170EUR OW DresdenFROM138EUR OW LondonFROM101EUR OW ViennaFROM101EUR OW ZurichFROM112EUR OW Palma de - Mallorca FROM EUR 133 OW Stuttgart FROM EUR 101 OW Nuremberg FROM EUR 101 OW


© S7 From Moscow via FRA with Lufthansa (LH) MilanFROM142EUR OW VeniceFROM134EUR OW NiceFROM170EUR OW LisbonFROM225EUR OW AmsterdamFROM122EUR OW AthensFROM200EUR OW BolognaFROM150EUR OW CasablancaFROM245EUR OW EdinburgFROM195EUR OW GothenburgFROM152EUR OW JakartaFROM429EUR OW JohannesburgFROM382EUR OW Cape TownFROM397EUR OW Kuala LumpurFROM393EUR OW LondonFROM144EUR OW ManchesterFROM173EUR OW New YorkFROM326EUR OW Porto (Portugal)FROM199EUR OW Fares under special pro-rate agreement with Lufthanza from Moscow


© S7 Air China Special Prorate Fares from Novosibirsk via Beijing SanyaFrom EUR 656 RT GuangzhouFrom EUR 596 RT ShanghaiFROM EUR 596 RT ShenyangFROM EUR 596 RT ShenzhenFROM EUR 596 RT To Kunming FROM 610 EUR RT SingaporeFROM 848 EUR RT Hong KongFROM 706 EUR RT BangkokFROM 802 EUR RT OsakaFROM 688 EUR RT VancouverFROM940EUR RT QingdaoFROM596EUR RT Sendai FROM EUR906 RT ChangchunFROM606EUR RT ChengduFROM610EUR RT DalianFROM610EUR RT HaikouFROM652EUR RT HailarFROM652EUR RT TokyoFROM810EUR RT HarbinFROM610EUR RT


© S7 Fares under a special prorate agreement with Lufthanza from Novosibirsk Destination Minimum economy class fare Business class fare OWRTOWRT Novosibirsk - Istanbul Novosibirsk - Paris Novosibirsk - Nice Novosibirsk - Prague Novosibirsk - Geneva Novosibirsk - Milan Novosibirsk - Rome Novosibirsk - Venice Novosibirsk - Barcelona Novosibirsk - Amsterdam Novosibirsk - Berlin Novosibirsk - Stuttgart Novosibirsk - Leipzig Novosibirsk - Bremen Novosibirsk - Istanbul Novosibirsk - Stockholm Novosibirsk - Casabalanka Novosibirsk - Tunisia


© S7 Tariffs under a special prorate agreement with KE, OZ, CX From the West Siberian region of the Russian Federation via Beijing SeoulASIANA AIRLINES, KOREAN AIR LINESFROM586EUR RT SydneyCATHAY PACIFIC AIRWAYSFrom1000EUR RT Kuala LumpurCATHAY PACIFIC AIRWAYSFROM734EUR RT San Francisco, Los AngelesCATHAY PACIFIC AIRWAYSFROM868EUR RT SurabayaCATHAY PACIFIC AIRWAYSFROM736EUR RT JakartaCATHAY PACIFIC AIRWAYSFROM736EUR RT AucklandCATHAY PACIFIC AIRWAYSFROM1000EUR RT HanoiVIETNAM AIRLINESFROM684EUR RT SaigonVIETNAM AIRLINESFROM700EUR RT DenpasarCATHAY PACIFIC AIRWAYSFROM736EUR RT


© S7 From West Siberian and Northern regions of Russia via Moscow WITH ETIHAD AIRWAYS TO BahrainFROM784EUR RT To Jeddah (Saudi Arabia)FROM892EUR RT To Muscat (Amman)FROM800EUR RT To Johannesburg (South Africa)FROM992EUR RT To Khartoum (Sudan)FROM952EUR RT To KuwaitFROM826EUR RT To Abu -DhabiFROM650EUR RT


© S7 From West Siberian region of Russia via Moscow WITH SINGAPORE AIRLINES TO HoustonFROM731EUR RT TO SingaporeFROM836EUR RT To Sydney and Auckland (Australia)FROM1394EUR RT To Adelaide, Melbourne, Brisbane (Australia)FROM1315EUR RT To Colombo (Sri Lanka), Male (Maldives)FROM1212EUR RT To Cebu (Philippines), Manado (Indonesia) FROM EUR 1140 RT To Jakarta, Denpasar (Indonesia) FROM EUR 995 RT


© S7 From the northern region of Russia via Moscow WITH SINGAPORE AIRLINES TO HoustonFROM825EUR RT TO SingaporeFROM930EUR RT To Sydney and Auckland (Australia)FROM1489EUR RT To Adelaide, Melbourne, Brisbane (Australia)FROM1409EUR RT To Colombo (Sri Lanka), Male (Maldives)FROM1306EUR RT To Cebu (Philippines), Manado (Indonesia) FROM EUR 1235 RT To Jakarta, Denpasar (Indonesia) FROM EUR 1090 RT


© S7 From the central and southern regions of the Russian Federation via Moscow WITH ETIHAD AIRWAYS TO BahrainFROM574EUR RT To Jeddah (Saudi Arabia)FROM682EUR RT To Muscat (Amman)FROM590EUR RT To Johannesburg (South Africa)FROM782EUR RT To Khartoum (Sudan)FROM742EUR RT To KuwaitFROM616EUR RT To Abu -DhabiFROM440EUR RT


© S7 From the central region of the Russian Federation via Moscow WITH SINGAPORE AIRLINES TO Houston FROM 636 EUR RT To Singapore FROM 710 EUR RT To Sydney and Auckland (Australia) FROM 1300 EUR RT To Adelaide, Melbourne, Brisbane (Australia) FROM 1220 EUR RT To Colombo (Sri Lanka), Male (Maldives) FROM 1117 EUR RT To Cebu (Philippines), Manado (Indonesia) FROM EUR 1334 RT To Jakarta, Denpasar (Indonesia) FROM EUR 909 RT


© S7 From the southern region of the Russian Federation via Moscow WITH SINGAPORE AIRLINES TO Houston FROM 636 EUR RT TO Singapore FROM 741 EUR RT To Sydney and Auckland (Australia) FROM 1300 EUR RT To Adelaide, Melbourne, Brisbane (Australia) FROM 1220 EUR RT To Colombo (Sri Lanka), Male (Maldives) FROM 1117 EUR RT To Cebu (Philippines), Manado (Indonesia) FROM EUR 1046 RT To Jakarta, Denpasar (Indonesia) FROM EUR 941 RT


© S7 From East Siberian region of Russia via Moscow WITH ETIHAD AIRWAYS TO BahrainFROM784EUR RT To Jeddah (Saudi Arabia)FROM892EUR RT To Muscat (Amman)FROM800EUR RT To Johannesburg (South Africa)FROM992EUR RT To Khartoum (Sudan)FROM952EUR RT To KuwaitFROM826EUR RT To Abu DhabiFROM65 0EUR RT WITH SINGAPORE AIRLINES TO Houston FROM EUR 752 RT TO Singapore FROM EUR 857 RT TO Sydney & Auckland (Australia) FROM EUR 1415 RT TO Adelaide, Melbourne, Brisbane (Australia) FROM EUR 1336 RT TO Colombo (Sri Lanka), Male (Maldives) FROM EUR 1233 RT To Cebu (Philippines), Manado (Indonesia)FROM1161EUR RT To Jakarta, Denpasar (Indonesia)FROM1016EUR RT


© S7 From the Far East region of the Russian Federation via Moscow WITH ETIHAD AIRWAYS TO BahrainFROM944EUR RT To Jeddah (Saudi Arabia)FROM1052EUR RT To Muscat (Amman)FROM960EUR RT To Johannesburg (South Africa)FROM1152EUR RT To Khartoum (Sudan)FROM1112EUR RT To KuwaitFROM986EUR RT To Abu-Da biot810EUR RT




© S7 From Armenia via Moscow WITH SINGAPORE AIRLINES TO Houston FROM EUR 752 RT TO Singapore FROM EUR 857 RT To Sydney and Auckland (Australia) FROM EUR 1415 RT To Adelaide, Melbourne, Brisbane (Australia) FROM EUR 1336 RT To Colombo (Sri Lanka), Male (Maldives) FROM EUR 1233 RT TO Cebu (Philippines), Manado (Indonesia)FROM1161EUR RT To Jakarta, Denpasar (Indonesia)FROM1016EUR RT


© S7 From Azerbaijan via Moscow WITH SINGAPORE AIRLINES TO Houston FROM EUR 815 RT TO Singapore FROM EUR 920 RT To Sydney and Auckland (Australia) FROM EUR 1478 RT To Adelaide, Melbourne, Brisbane (Australia) FROM EUR 1399 RT To Colombo (Sri Lanka), Male (Maldives) FROM EUR 1296 RT TO Cebu (Philippines), Manado (Indonesia) FROM EUR 1224 RT To Jakarta, Denpasar (Indonesia) FROM EUR 1079 RT


© S7 From Ukrainian cities via Moscow WITH SINGAPORE AIRLINES TO HoustonFROM840EUR RT TO SingaporeFROM977EUR RT To Sydney and Auckland (Australia)FROM1712EUR RT To Adelaide, Melbourne, Brisbane (Australia)FROM1607EUR RT To Colombo (Sri Lanka), Male (Maldives)FROM1470EUR RT To Cebu (Philippines), Manado (Indonesia) FROM EUR 1376 RT To Jakarta, Denpasar (Indonesia) FROM EUR 1187 RT WITH ETIHAD AIRWAYS TO Abu Dhabi FROM EUR 546 RT


© S7 From Moscow to cities in Spain Destination Tariff OW from, EUR Partner airlineConnection Malaga223IberiaMAD Alicante212IberiaMAD Barcelona212IberiaMAD Barcelona257LUFTHANSAFRA Barcelona234LUFTHANSAMUC Barcelona170AIR BERLINDUS Bilbao223IberiaMAD Bilbao240LUFTHANSAFRA San Sebastian223IberiaMAD Granada223IberiaMAD Logrono271IberiaMAD Ibiza223IberiaMAD La Coruna223IberiaMAD Palma de Mallorca223IberiaMAD Palma de Mallorca133AIR BERLINFRA Palma de Mallorca202AIR BERLINMUC Palma de Mallorca202AIR BERLINDUS Valencia726IberiaMAD


© S7 From cities in Russia to Tokyo with JAPAN AIRLINE Destination Tariff OW from, EURConnection Anapa, Sochi, Nizhny Novgorod, Krasnodar, Samara, Kazan, Volgograd, Astrakhan534MOW Chelyabinsk, St. Petersburg, Perm, Rostov-on-Don, Yekaterinburg, Ufa549MOW Ashgabat, Barnaul, Krasnoyarsk, Khudzhant, Norilsk, Novy Urengoy, Nadym, Vladikavkaz, Omsk, Osh, Novosibirsk, Tomsk, Urgench589MOW Kemerovo, Novokuznetsk, Nizhnevartovsk609MOW Los Angeles, Seattle, San Francisco, Montreal, Toronto, Vancouver 689MOW Bratsk, Chita , Irkutsk, Ulan-Ude534MOW


© S7 From Chisinau with British Ayrways Destination Fare OW from, EURConnection Atlanta, Miami449MOW, LON Boston, Washington DC401MOW, LON Denver, Dallas472MOW, LON Edinburgh, Glasgow342MOW, LON Los Angeles, Seattle, San Francisco, Montreal, Toronto, Vancouver484MOW, LON Manchester330MOW, LON New York, Philadelphia401MOW, LON Rio de Janeiro, Sao Paulo496MOW, LON


© S7 From Novosibirsk via Bangkok with Bangkok Airway and Thai Airways Bangkok Airway THAI AIRWAYS DestinationFare OW from, EURDirectionFare OW from, EUR Chiang Mai475Brisbane750 Fukuoka800Kolkata (India)560 Hiroshima800Denpasar591 Phuket485Hat Yai465 Krabi495Phuket465 Gu Yilin580Jakarta588 Luan Prabang550Kathmandu575 Male658Kuala Lumpur512 Pakse501Melbourne789 Phnom Pen510Penang497 Siem Reap526Perth727 Yangun510Sydney789 Saigon538Taipei583 Shenzhen580Surat -Thani465 Trat475Vientiane504 Sukhothai470 Koh Samui495 Xinyang620


© S7 To Geneva and Zurich with SWISS AIRLINES via Moscow Direction Tariff OW, EUR from Ashgabat278 Astrakhan224 Barnaul278 Bratsk278 Chelyabinsk227 Yerevan278 Chita368 Samara210 Irkutsk320 Kemerovo299 Khabarovsk478 Krasnodar210 Kazan196 Khudzhant387 DirectionFare OW, EUR from St. Petersburg186 Nizhnevartovsk310 Novy Urengoy310 Nadym320 Vladikavkaz217 Omsk245 Novosibirsk289 Rostov-na -Don210 Volgograd210 Tivat278 Tomsk289 Ufa210 Ulan-Ude299 Yuzhno-Sakhalinsk478


© S7 From Irkutsk via Beijing with Air China Direction RT Fare, EUR from Guangzhou552 Changchun456 Chengdu520 Dalian574 Fukuoka818 Haikou648 Hiroshima818 Hong Kong648 Hailar500 Harbin468 Kunming658 Kuala Lumpur986 Los Angeles1188 Direction RT Fare, EUR from Melbourne1230 Ya ngun986 Sendai1018 San Francisco1188 Shanghai478 Shenyang394 Singapore912 Sydney1230 Sanya668 Shenzhen574 Kuandian404 Tokyo1040 Vancouver1188


© S7 From the Southern Region with Emirates and Qatar Airways Destination Fare OW From, EURConnecting Bombay, New Delhi, Karachi, Madras478MOW, DXB Colombo (Sri Lanka), Kuala Lumpur489MOW. DXB Dubai257MOW Johannesburg, Seychelles (Mahe Island)648MOW, DXB Nairobi516MOW, DXB Destination Fare OW From, EURDock Bombay, Colombo (Sri Lanka), Kathmandu, Nairobi443MOW, DOH Cape Town, Denpasar, Kuala Lumpur, Island in Mahe491MOW, DOH Doha (Qatar)179MOW Karachi, Jeddah364MOW, DOH Maldives (Male Island)311MOW, DOH


© S7 From Central Region with Qatar Airways Destination OW Fare From, EURConnection Bombay, Colombo (Sri Lanka), Kathmandu, Nairobi435MOW, DOH Cape Town, Denpasar, Kuala Lumpur, Mahe Island482MOW, DOH Doha (Qatar)164MOW Karachi, Jeddah355MOW , DOH Maldives (Male Island)295MOW, DOH


© S7 From West Siberian region with Emirates and Qatar Airways Destination Fare OW from, EURConnection Bombay, New Delhi, Colombo (Sri Lanka)502MOW, DXB Nairobi529MOW. DXB Dubai312MOW Johannesburg,635MOW, DXB Seychelles (Mahe Island)661MOW, DXB Destination Fare OW from, EURConnection Bombay, Colombo (Sri Lanka), Kathmandu, Nairobi443MOW, DOH Cape Town, Denpasar, Kuala Lumpur, Island in Mahe491MOW, DOH Doha (Qatar)179MOW Karachi, Jeddah364MOW, DOH Maldives (Male Island)311MOW, DOH




© S7 C Royal Jordanian to Amman via Moscow Destination Tariff OW fromCurrency Anapa, Sochi, Krasnodar, Samara, Rostov, Ufa, Volgograd205EUR Barnaul, Bratsk, Yerevan, Tivat273EUR Kemerovo, Ulan-Ude294EUR Nizhnevartovsk, Novy Urengoy305EUR Perm, Chelyabinsk222EUR Novosibirsk, Novokuznetsk, Tomsk284EUR Irkutsk, Nadym315EUR Khabarovsk, Yuzhno-Sakhalinsk473EUR


© S7 C Brussel Airlines to Brussels via Moscow Destination Tariff OW fromCurrency Ashgabat, Tivat331EUR Kemerovo, Nizhnevartovsk, Novokuznetsk, Novosibirsk, Tomsk436EUR Osh, Urumchi567EUR Anapa, Krasnodar, Samara, Kazan, Rostov, Volgograd, Nizhny Novgorod667EUR Sochi, Astrakhan, Yerevan704EUR Ufa546EUR Vladi caucasus352EUR Nadym415EUR


© S7 From Vietnam Airlines to Hanoi and Saigon via Moscow Destination Tariff OW fromCurrency Baku, Yerevan373EUR Nizhny Novgorod, Kazan, St. Petersburg431EUR Tomsk, Omsk, Novokuznetsk, Vladikavkaz, Nizhnevartovsk, Krasnoyarsk, Kemerovo438EUR Munich, Hanover, Frankfurt, Dusseldorf473EUR Nadym, Novy Urengoy578EUR Yekaterinburg410EUR Novosibirsk341EUR Irkutsk313EUR