Checking the ticket by booking number. E-ticket

Online ticketing services are becoming popular and in high demand. With the advent of this innovation, the procedure for air travel has become much easier - passengers no longer have to crowd in line to reserve a seat on board, and boarding the plane itself is now faster.

Today, a third of the country's citizens are already familiar with such a service, and the rest of the air carriers' customers have not yet heard of such a possibility. Therefore, let's take a closer look at the electronic ticket, tell you how to use this receipt correctly and find out why the emergence of innovation is beneficial and convenient for Russians.

Booking seats on the liner online requires documentary evidence. An electronic ticket is a piece of paper that indicates a purchase made online. Of course, in the ordinary understanding of people, an e-ticket is a trivial receipt that contains information about an airline client and details of the planned transaction.

Data on the purchase of a specific ticket via the Internet is stored in the electronic database of the airline, and in the hands of the passenger remains a proof of booking a seat on board. This document contains the following information:

• the initials of the flying passenger;
• passport data;
• date, exact time, flight number and coding;
• status of payment for services;
• seat reservation code and serial number of the itinerary.

In addition to these data, the e-ticket contains information about the airport, the duration of the flight and the class of service chosen by the client. During check-in for a flight, the passenger presents the airport employee with a passport and a receipt for the purchase made. No other paperwork required, therefore, here it will be possible to go through a similar procedure online and calmly follow the board of the aircraft after the landing announcement.

When booking a seat online, a potential client of the airline leaves an e-mail address where a letter is received containing information about the flight. It describes the time of departure, the list of airport terminals through which the flight is scheduled, the coding for data verification, information about the passenger.

In addition, the itinerary contains the designation of the seat class and the duration of the flight. Such information is informative and contributes to a clear idea of ​​the airline customer about the upcoming trip.

The special code that such paper contains is the defining criterion. Using the cipher, the passenger checks whether the transaction is valid or confirms the seat reservation when the flight date approaches. Unfortunately, the risks of forgeries are high here, so it is important to make sure that the document you have is legal. Such actions are available on specially designated sites or airport services.

In order to avoid unnecessary problems, experienced passengers verify the authenticity of the paper immediately after purchase. It will be possible to check the tickets purchased via the Internet using several different details that are indicated in this receipt.

Today, airline customers practice using their last name, flight number or booking number to make sure that the purchased e-ticket is not a fake. Now that we know the features of buying such a ticket, let's find out how to check the deal and what you need to know for this.

We clarify the authenticity

Today, people have the right to use several options for reconciliation and clarification of data. Experienced netizens prefer online checks. This is a convenient way to find out if you are a victim of scammers. Moreover, the accuracy of the data obtained in this way is not in doubt.

However there is a second way- clarification of information at the carrier's office. Here it is enough to contact an airline employee by phone and find out the details of the transaction. Having a receipt in hand, you will receive answers to any questions you are interested in from official representatives of the company.

The information in the itinerary will help specialists find the necessary data in the computer and accurately describe the nuances of the future flight.

Reconciliation of booking

Intending to clarify the information on their own, the client will be able to check the electronic ticket for the plane by the reservation number on the network. To do this, use the six-digit cipher, which we mentioned above. It often contains three numbers and three letters, for example, 234 CSD, such a combination of characters is not stable - numbers and letters can be different and swap places with each other.

To book seats on board the aircraft and to further check the validity of the receipt, the client checks with the airport service which system the specific airlines work with. There are four bookings in the world: Amadeus, Galileo, Sirena-Travel and Sabre. Naturally, each service is based on its own portal in the network. Amadeus provides services on this site, customers will find the Galileo service on the portal by clicking on the link provided. Sirena-Travel works.

For example, Aeroflot operates on the Sabra system, so all you need to do is go to the relevant website and confirm the booking action. At the same time, it is advisable for the passenger to remember that booking seats on the liner has time restrictions. You will be able to take advantage of this opportunity at least six hours before the departure of the board for the flight.

The algorithm for checking an electronic ticket is simple here. In the opened window of the site, the passenger enters the last name, first name and booking number. Then, after pressing the "view flight information" button, a special board will open, where the day of the flight and other details are indicated. It provides information about the time of departure and arrival on the specified route, the name of the airline that provides such services. It is important to pay attention to the last line of the table - the mark “order confirmed” must appear here. The absence of such an entry indicates an error.

Checking data by initials

If you are wondering how to check an e-ticket for a plane by last name, it is almost impossible to do this. Indeed, in order to clarify the correctness of the information, the service will require additional information, for example, the number of the order, receipt or booking. Consider this nuance, because the system processes complex data and gives an answer only in cases of correct information input.

The only thing you will be able to verify by last name is the booking number. True, such actions are likely in case of purchasing tickets on the OneTwoTrip service. On this site, using the initials of the passenger, the serial number of the electronic itinerary, the client specifies the time of departure, the date of departure and arrival at the desired destination, the place on board and the number of satellites. However, using the information received, it will be possible to conduct a comprehensive verification of the authenticity of the receipt.

Actions when inaccuracies are found

Let's assume you succeeded check your flight reservation or confirm your flight. But what if there is a mistake in the verified ticket? Of course, this is an unpleasant moment, but there is little reason to panic. According to the rules, the initials of the passenger are written on the receipt, comparing the data with the information indicated in the passport.

If you find a discrepancy between the data in the itinerary receipt and the real ones, hurry up to contact the airline representative to resolve this issue.

If a mistake is made in the last name or first name, you should contact the airport service as soon as possible and notify the appropriate specialists. In general, the administration of the airline offers customers several options for getting out of this situation. We list the methods in the form of such a list:

1. Airlines allow making edits on the printed itinerary.
2. The carrier withdraws the ticket and invites the passenger to purchase a new document. The money spent is returned to you, but the company charges a fine for a damaged form.
3. The representative of the airline considers the errors insignificant and and allows you to fly with the received ticket. The employee warns the registration service and conductors on board the liner about the identified inaccuracies.

Sometimes there are situations of changing the places of the client's initials. This nuance is not considered a mistake by airline employees, but when registering a flight for a passenger, some additional questions sometimes arise from employees of the airport terminal services.

An inaccuracy in the spelling of the client's initials, an error in the passport number or an incorrect date of birth is considered by the airport staff to be a shortcoming that needs to be corrected. Here it is advisable to notify the administration of the airlines in advance so that in the near future the employees will replace the ticket, indicating the exact information there.

A careful study by the client also requires checking the flight of the aircraft. The passenger specifies in advance the flight and the route he follows, the time, the date of the beginning and end of the flight and the name of the airport. It is appropriate to carry out such checks via the Internet or in another convenient way. In situations where there is no booking confirmation, do not despair. Here it is appropriate to contact the ticket seller and clarify the update of information on the desired flight. Conscientious market players will assist in such a matter and make the necessary adjustments, correcting an accidental oversight.

Timely clarification of the information indicated in the ticket will save you from possible troubles in the future

As you can see, buying an e-ticket is a modern and very convenient procedure that allows passengers to save time and facilitate the necessary nuances of the upcoming flight. However, protecting yourself from mistakes and fraud is the main task of an airline client who intends to independently go through the necessary stages of such a procedure online. Check the authenticity of tickets in advance, so as not to encounter an unpleasant surprise in the last seconds of checking in for a flight.

The purchase of electronic tickets is gradually gaining popularity and is replacing the usual way of booking seats for a flight.
A six-digit booking code will help you verify the authenticity of your e-ticket
You can check the authenticity of an electronic ticket online or by calling the airline office
Various airlines work with several booking services, which can be used to check the reservation of a ticket purchased on the Internet
In some cases, only the booking number can be checked using the last name on the e-ticket

You are going on a trip, everything is ready for departure. But at the airport it turns out that the reservation is not valid or there is an error in it. To avoid this, you should play it safe, check the ticket in advance.

Ticket verification methods

There are several ways to check the accuracy of a flight reservation made online:

1. Call the number of the airline you are flying with.
2. Through the Internet.

All the data necessary for checking the ticket is indicated in the electronic receipt (E-Ticket). It will be sent to your email if you purchased a ticket on your own via the Internet. If the air ticket was ordered through a travel agency, the employee will print it out and give it to you.

E-Ticket contains the following information.

The itinerary receipt will also indicate the total cost of the ticket, the date of its issue.

The airline's booking code will be needed during online check-in or when clarifying flight details on the carrier's hotline. The reservation code of the booking system is useful for checking the ticket through its website.

Checking an e-ticket

If you do not have access to the Internet, you can check your seat reservation by calling the air carrier. The operator will ask you to provide the ticket number, the airline's booking code, the passenger's last name (if necessary).

Checking through the airline's website

You can check the ticket by number through the official website of the carrier. To do this, fill in the fields of a special form:

• number of ticket;
• carrier company booking code;
• last name (as indicated on the itinerary receipt).

If the seats on the flight were booked through a travel agency, then there may not be data on them on the carrier's website. To clarify information about the flight, it is better to call the hotline of the airline.

Checking through the booking system

To reserve seats on a flight, 4 global booking systems are used:

• Sabre-.
• Sirena - Travel - myairlines.ru .

The ticket, as a rule, contains information about the system in which it was booked. To check, you need to go to the website or to the mobile application of the system. Fill in the required fields, indicating the system reservation code or the number of the ticket itself, last name (as in the electronic receipt). Press the "View" button. If the seat on the flight is reserved, the payment has passed, then in the “Status” column it will be indicated “Confirmed”.

It is impossible to clarify information about the status of the reservation only by last name either on the carrier's website, or in one of the global reservation systems, or when calling the airline. Also, it will not work to check the ticket by ticket number without specifying the reservation code.

Global booking systems allow you to find out not only whether the payment for the reserved seat on the plane has passed, but also flight data, metro map or public transport schedule, weather. Here you can also find maps and descriptions of iconic sights.

What to do if there is an error in the reservation?

Misprints in an e-ticket can disrupt your trip. After receiving the E-Ticket, carefully check the spelling of the last name (must match the passport) and date of birth, the number of the document itself.

If errors are found in the spelling of the last name or first name, you must:

1. Contact the company on whose website the plane seats were booked, report an error.
2. If the reservation was ordered on the carrier's website or in one of the global booking systems, then you need to call the airline's hotline number.

The following scenarios are possible:

1. Inaccuracies will be corrected without penalty.
2. The airline will allow you to use a ticket with typos.
3. A fine will be issued, the ticket with errors will be canceled, and the passenger will be able to reserve a new one.

Money for a defective ticket will be returned minus a fine. The term depends on the specific carrier and the bank with the card that paid for the purchase.

If the name and surname were mixed up when filling out the E-Ticket form, then you do not have to change it. It is enough just to warn the airport employee who checks in for the flight.

An error in the date of birth or passport number is corrected without penalty. It is necessary to call the airline hotline and ask the operator to correct the inaccuracy.

No booking

If the check of the ticket reservation was not successful, you must:

1. Contact the travel agency that booked the tickets for details.
2. Refer to the customer assistance section of the service through which you booked the ticket for clarification. There may have been a failure and the payment has not gone through yet.
3. Contact the air carrier for details.

1. It is better to print an electronic ticket and have it with you. This is especially important for international flights.
2. You can find out information about the status of a flight, its cancellation or delay on the website of the carrier company.
3. A letter with the E-Ticket data can arrive by email within an hour, so if you don't receive it right away, don't panic. But if the email is delayed longer, you should contact the operator of the service on which the seats were booked or call the airline's hotline.

You have chosen the airline with which you will fly, booked plane tickets, but doubts remain ... How can I find out if I managed to book tickets via the Internet? Is everything all right? An air ticket purchased via the Internet can always be checked.

What you need to check your ticket

• Booking number (booking code)
• Your last name in English

The itinerary receipt can also be found in your personal account, on the booked order page. To get access to the order, log in to your personal account, or follow the link in the flight booking email and enter the access code from the same email.

The main ways to check the ticket

The electronic ticket replaced the paper one more than 10 years ago and significantly surpasses its predecessor in many respects. It cannot be lost, forgotten, stolen or damaged. And it is easy to book it in just a few clicks from anywhere in the world on the website of an intermediary or an air carrier. Aeroflot is no exception here.

What is an e-ticket

An electronic ticket is a record in a database. Upon completion of the purchase, the tourist receives an itinerary receipt in PDF format on his e-mail and in his personal account. It contains all the information about the upcoming flight and is a guarantee of the conclusion of a contract of carriage between the passenger and the airline.

Important! The advantage of such a ticket is the ability to buy it in installments - with deferred payment.

Installment tickets for Aeroflot aircraft are issued online as usual, you just need to select the airline's office in the "Payment Method" field. From this moment, the countdown of 24 hours begins, during which time payment must be made at the office of the air carrier or intermediary, or online, otherwise the reservation will be canceled automatically.

E-ticket does not require paper

Recently, online services have appeared that allow you to book plane tickets on credit from Aeroflot or another airline company through an intermediary credit organization. The reliability of such intermediaries is not confirmed by any facts, so there is a high risk of running into scammers.

How to read an itinerary receipt

The itinerary receipt is filled out in English even for flights within Russia, this may be the reason why some passengers have difficulty deciphering it. The picture below will help you figure it out.

How can I check flight bookings

When the ticket does not have a physical form, and the money from the bank card for the purchase has already been deducted and an e-mail has arrived without stamps with incomprehensible characters, the tourist may be worried about whether his future flight is really registered.

To make sure of the guarantee for air transportation, there are several ways to check the Aeroflot ticket:

• on the website of the air carrier;
• by phone call center or at the box office and sales offices;
• on the Saber website.

Important! For verification, you will need information about the upcoming flight: the passenger's last name, booking code, sometimes the ticket number. All this information is contained in the itinerary receipt.

Full transcript of the itinerary receipt

Checking your booking on the carrier's portal

Aeroflot offers to check the ticket reservation by the reservation number on the official website www.aeroflot.ru (aeroflot.ru). You need to go to the "Online Services" page and select "Check Booking". Then fill in the fields "Reservation code" and "Surname in Latin" and click "Find" (check).

Note! Booking code (booking code or PNR) - a unique identifier of the buyer, which consists of six, sometimes five, Latin characters (letters and / or numbers).

The passenger's last name may be indicated with a suffix, for example, junior, senior, first, etc. - the suffix is ​​used only if the itinerary includes passengers-relatives of the same sex with the same surname and first name.

If everything is done correctly, the service will return a result with information about the flight, which will be a confirmation that the ticket is booked.

Important! Aeroflot displays the status of the ticket: if it is listed as "issued", then it is registered. If there is no such inscription, you must urgently contact the seller or the airline.

Section of the Aeroflot website for booking search

Airline employee consultation

Another way to search can be a call to the airline's call center or a consultation with an employee at the sales office. The specialist can check the Aeroflot ticket by the ticket number and, if necessary, request other data.

Note! The number of the electronic ticket (ticket number) is indicated in the itinerary receipt and consists of 13 digits.

The advantage of consulting with an employee is that the airline's client has the opportunity not only to find out if there is a record of his reservation in the database, but also to clarify other questions about the upcoming flight.

Checking on the Saber system server

The Global Booking System is a service for booking various travel services. In total, there are 4 large systems in the world, one of them is Saber (it is a partner of Aeroflot). For the passenger, this means that his ticket will be registered in both systems.

For convenience, on the main page of the portal, you can change the language to Russian, the search is carried out in the same way, but the booking code should be indicated not by the airline, but by Saber. Information about the code is contained in the itinerary receipt. If not, you can check with the airline.

Exchange or return of tickets

The passenger, immediately upon receipt of the itinerary receipt, needs to view it and check the spelling of the full name, passport number, and also find out if there is a booking code and ticket number. This is a mandatory step to verify the authenticity of the document.

Tariff scale "Aeroflot"

If at this stage errors are found in the surname or other personal data, you need to contact the seller.

If the fare allows, the passenger is entitled to exchange, return or reissue the ticket due to errors in it or the inability to fly at the specified time. If the refusal of transportation is not due to a forced reason, then you can return the ticket online in the "Online Services" section, then "Exchange/refund of the ticket".

Note! Voluntary refusal of transportation is not possible for non-refundable Aeroflot tickets purchased at the Economy fare, Promo and Budget class. In the itinerary receipt they are marked as NON REF.

Tickets at "Business" and "Comfort" fares are returnable. If you cancel a flight after the first flight on the route, the reservation for other flights, including return flights, is automatically canceled.

An Aeroflot passenger can check an e-ticket on the website of the air carrier, the Saber system or by calling the airline's call center. To do this, you will need to provide data from the itinerary receipt. Checking an Aeroflot ticket reservation on the website is more convenient and faster than other methods.

The development of technology today allows you to reserve an air ticket without leaving your apartment. Group " Aeroflot”is the leader of the Russian air transportation market, so the airlines were one of the first to introduce such a system. Such a service is convenient for passengers, but there remains the possibility of an error when entering information about the client or flight data into the itinerary receipt. In order to ensure a successful flight, it is appropriate for travelers to check their e-ticket reservation " Aeroflot". Let's go over the details of this procedure.

E-ticket is a special form of travel ticket, which is stored in electronic format. This option of purchasing seats on board is more convenient than buying the usual paper tickets. It is impossible to lose or spoil such a document - after all, information about the passenger is stored on the airline's server, and the client only needs to print the paper to complete the check-in. In addition, the advantage of this type is the minimization of the time that the traveler spends on purchasing and paying for air tickets.

Today, ordering a seat on a liner is quite simple - you need to go to the airline portal or an intermediary that offers free tickets, enter the necessary data and pay for the reservation. Let us clarify that some carriers allow, this list also includes the flagship of Russian civil aviation. As for the methods of transferring funds, online payment, depositing money using terminals or cashless payments are available here.

Description of the order procedure

Contrary to the opinion of some people, the electronic format of the travel receipt is the original of a traditional air ticket, which has a similar legal effect. In addition, cooperation with the official pages of carriers or booking through reliable services eliminates the possibility of acquiring a fake. However, the error often creeps in when filling out electronic paper. As a rule, people incorrectly enter personal initials, which is the reason for replacing the ticket.

Therefore, when reserving seats on an airplane Aeroflot» check the booking - a necessary action that is desirable to complete before the start of registration. A standard electronic document contains the passenger's initials in Latin transcription and information from the passport, booking number and itinerary receipt, information about a specific flight. In addition, marks are placed here on the transfer of funds to the company's accounts and on the confirmation of the reservation.

Directly, the original paper comes to the electronic box that the airline client indicates during the procedure. In such a situation, a passport and a copy of this document are sufficient to check in for a flight.

As for the resources where it will be possible to book seats on an airplane, Russians who frequently fly here recommend sites skyscanner or airline sales . Of course, when planning a flight with " Aeroflot”, it is appropriate to visit the portal of these airlines. It is impossible to buy an invalid ticket here, and the cost of travel can pleasantly surprise you, especially if you book early. But back to the question of how to check an electronic ticket for a plane - the airline " Aeroflot”offers customers to take advantage of a special program, which we will talk about.

Passenger action algorithm

Today, for travelers who have chosen the main air carrier of Russia, a system is available Saber . Other airlines partner with services Sirena Travel , Galileo or Amadeus . Moreover, the listed resources function on certain sites. It is advisable to clarify the address at which it will be possible to conduct a check with an airline employee by telephone. The second option here is the website of the air carrier.

Group " Aeroflot» invites customers to carry out the necessary procedures either on the company's portal or at virtuallethere.com . Keep in mind that using unverified services is fraught with unnecessary worries and financial losses. Therefore, try to follow the algorithm offered by the airline official. In situations where tickets are purchased from an intermediary, it is appropriate to ask the seller for a hint - usually there are no problems with such questions.

The procedure for a passenger to check a reservation is as follows: submit a request, study the data and make changes, if this option is available.

After opening the main window, empty fields will appear that must be filled in. Such sites offer to enter information in the column with the booking code, the traveler's initials and add an e-mail. Moreover, personal data is written in Latin. As for the encoding, this six-digit character set is indicated on the upper right side of the ticket - the passenger only rewrites the information in the appropriate column. Then press the button "view route / view itinerary".

The service issues a response to the request, where it will be possible to clarify whether the information is entered correctly in the itinerary receipt. Note that if you need to leave an email address, it is advisable to attach to the application the mailbox that you used when booking tickets. The search result is also sent here to print paper for. Such a service is provided uninterruptedly, which increases the convenience of travelers - after all, it will be possible to study the information of interest here throughout the day at a convenient time.

Other verification options

For airline customers Aeroflot» A verification method using the company's website is also available. Here you need to go to the "online services" block and select the "check booking" tab. Here, in addition to getting acquainted with the information, it will be possible to correct the previously indicated information: passport data and initials, add additional food options on board, pay for a travel document, if the payment is delayed, decide on the seat preference. In order for the option to become available, it is enough to enter the armor encoding and last name in Latin characters in the appropriate fields.

In rare situations, there are e-tickets where the carrier does not indicate the individual ticket code. In this case, it is appropriate to use the service OneTwoTrip to find the data you are looking for by ticket number and last name. The search principles here are similar to the previous options, but instead of specifying the encoding, you will have to fill in the line with the number of the purchased receipt.

Another way to check in such a situation is to clarify information from an employee of the company. For such purposes, there is a hotline where travelers will receive comprehensive information by giving the receipt number, initials and passport details of the ticket buyer. The same method works in situations where the reservation code is known.

Do not forget that the electronic format of the itinerary coupon is a full-fledged substitute for a standard ticket purchased at the box office. Moreover, in case of self-reservation, the necessary operations are carried out by the traveler. But in the case of buying a ticket from an intermediary, make sure that the seller provides you with access to the electronic format of the receipt or issues an analogue of the coupon on paper. In addition, it is appropriate here to check the status of the ticket directly when paying for services.

Refine flight details

Actually, the passenger will be able to see the details that relate to the flight during the check on the booking coding. This service is available on third-party websites and the company's portal " Aeroflot» - checking the flight here is easy. After entering the information with the code of the itinerary receipt and last name, the passenger will see a button that offers to verify the data.

During the verification process, the traveler will see the details of the upcoming flight and the status of the ticket

The screen will display the date and time of departure of the liner, the flight number and the airlines that operate the flight. True, it is appropriate to remember that in the lower corner of the coupon there is an inscription that the route has been confirmed. The absence of such a mark indicates either incomplete payment for the service, or a failure in the electronic system. Of course, in such situations, it is advisable to contact an airline employee and find out all the nuances.

Correcting information

Now we will discuss what inaccuracies in the document can be corrected. The airline considers all situations when an error has crept into the e-ticket and offers customers to correct the mistake already on paper or return the ticket and issue a new copy. In rare exceptions, it is allowed to travel with an itinerary receipt that contains an inaccuracy. As a rule, here it is allowed to rearrange the initials of the client's name and patronymic.

If the booking code is not indicated on the ticket or you find an error, it is appropriate to contact the airline representative to clarify the situation

If, as a result of checking the coupon, the passenger notices a distortion of the spelling of the last name or incorrect passport data, it is appropriate to immediately contact the airline representative and describe the essence of the problem. Particular attention is required to study the spelling of the surname, the accuracy of the passport number and date of birth. This information is an important component when flying, because such information confirms the identity of the traveler.

Please note that in the event of a ticket replacement, the passenger pays a fine for the damaged form. This question is especially relevant for airline customers who are planning a budget flight. As for tourists who fly in business class, here the company will change the form without any problems.

Consider one more point with inaccuracies in the date of travel and flight. In case of an error in entering the day of the flight, contact the representative of the carrier. In this situation, the airlines go towards the client and, if possible, replace the itinerary receipt with an air ticket for the required date. However, for passengers traveling in economy class, such options are not always available - the company makes adjustments subject to the availability of seats on board at its discretion. For customers who prefer comfortable flights, this problem is easily solved, since there are traditionally more seats of this class.

As you can see, checking your ticket is a necessary step in a successful trip. Remember that if a discrepancy between the information in the passport and the information indicated in the itinerary receipt is revealed, the traveler is removed from the flight. Readers will be able to find out with the help of electronic tickets here.

The advantages of booking an e-ticket are undoubted - after all, the passenger reserves and pays for a seat on board without leaving the apartment, and such an air ticket cannot be lost or damaged
To make sure that the information about the passenger is entered correctly, you will have to check the electronic ticket
Aeroflot customers can order and check an electronic ticket in the Saber system
The main attribute for checking the reservation of the itinerary receipt becomes the reservation code
The official portal of the airlines allows you to quickly pass the ticket check