How much does it cost to accompany a child on an s7 plane. Accompanying a child on an airplane: what you need to know

Accompanying a child to S7 Airlines- a demanded service that "unties the hands" of parents and allows you to send a child to relatives on their own, or rather, under the supervision of the carrier's employees. To receive such a service, it is enough to buy a ticket for the required flight and fulfill the basic requirements of the airline. But more about everything.

Who are unaccompanied children?

According to the rules of S7 Airlines, an unaccompanied child is between 5 and 11 years old. In some cases, this category includes children under 16 years of age (at the separate request of the guardians or parents). The essence of the service is that the parents transfer the child to the carrier at the point of departure, provided that another parent (guardian, guardian) will be waiting for him at the final point.

The service of accompanying a child on S7 aircraft is provided only on scheduled (transit and direct) flights. As for transfer flights, this option is not available for them. This possibility is also "closed" for disabled people under the age of 12 who need separate care.

Features of buying a ticket

Transportation of unaccompanied children in S7 aircraft requires prior purchase of a travel document. So, at the age of 5 to 11 years, registration is carried out according to tariffs, taking into account the child discount and the rules of the carrier. Age is taken into account on the day of departure from the point of departure. If it is from 12 to 16 years old, in this case, the discount for children does not apply.

Features of payment and price of the service

Cost of accompanying a child in S7 aircraft depends on the rate, which can be found in the booking system. Registration is possible through the offices of the airline or with the help of a contact center operator. The price of the S7 support service (for 2017) is:

• For flights within the Russian Federation- 3000 r.
• For international flights- 50 euros.

In both cases, the cost is written on the basis of a one-way flight.

The option is available only after making the full payment for the transportation, as well as confirming the booking.

What documents are required?

The flight of children unaccompanied by their parents in S7 airlines requires prior documentation. Here you will need:

• Air ticket.
• Paper (receipt) confirming payment.
• A document confirming the identity of the baby.
• Application for the use of the service of accompanying a child on an airplane. This document is issued at the representative office of the carrier, at the registration desk or at any of the sales offices. It must be signed by the parents. Also, the application must indicate the age, gender, name of the child, flight number, date and time of departure, information about the accompanying and meeting person. An example of a statement is shown below.

• Parental consent issued by a notary. It must be on hand if the child is a citizen of the Russian Federation. The document must indicate the date of departure, as well as the country of arrival.

How is the escort process organized at the airport and on the plane?

The algorithm of actions at the airport of departure is as follows:

• Receiving a passenger at the airport and checking documents.
• Signature of the responsible officer for the adoption of the child.
• Escort from parents to the plane, including the passage of various types of control (border, customs, aviation and others). At the same time, children must independently answer the questions of authorized employees.
• Transfer to the responsible officer of the aircraft crew.

Unaccompanied minors on S7 aircraft receive the following services:

• Supervision by a designated crew member throughout the flight.
• Assistance with accommodation.
• Storage of documents.
• Provision of food and beverages based on the standard diet.
• Assistance in finding a restroom.
• Issuance of napkins, a blanket and a hygienic bag.

Upon arrival of the aircraft,:

• Transfer of the child to an employee who is appointed by the carrier.
• Escort to the arrivals hall, as well as assistance in passing all control zones.
• Transfer to the meeting person indicated in the application.

Accompanying a child to S7 - duties of representatives

Representatives also have certain obligations. They must bring the child 1.5 hours before departure (no later), check in for the flight and check in the luggage. The following is an application for support. You must have a ticket and all necessary papers on hand, including a passport, insurance policies, birth certificate, as well as other documents confirming the possibility of entry and exit.

It is allowed to take a small bag with you on board the aircraft, which can contain warm clothes, a phone, documents, toys and medicines (if necessary).

S7 Airlines (Sibir and Globus) announced the termination of the provision of children's transportation services from June 15. From today it will not be possible to buy a ticket for a baby on flights operated after this date. However, it’s too early for haters of children’s screams on an airplane and other childfree people to rejoice: the restriction does not apply to all children.

We are talking about the service "Organization of transportation of an unaccompanied child under the supervision of a carrier", that is, Unaccompanied minor, aka UMNR, aka UM, aka "Umka". The service allowed the child to buy a ticket, take him to the airport, and then meet him at the airport of arrival. A great idea, for example, to send a little one to his grandmother in Krasnodar for the whole summer. A special officer picked up the child at the airport, went through all the pre-flight formalities with him, and then put him on the plane, where flight attendants took care of the younger generation.

The service was intended for children aged 5-12: the very young must still fly with an adult, while the older ones are allowed to fly alone. Now, in order to send a child of the specified age somewhere, you will have to fork out for a round-trip ticket for the accompanying person, as well as for a notarized power of attorney for the right to export abroad from both parents (if the parent accompanies, then from one), if the flight is international.

There is an alternative: to send the child on a flight of the airline that has such a service. Of the major Russian carriers, these are, for example, Aeroflot and. Its cost can vary from zero to the need to buy a ticket at a full adult fare; an additional fee may also apply: for example, for Aeroflot it is 40 euros per segment, while for Utair a ticket for a child is issued in such a situation at a standard economy class fare without providing a child discount. Transportation must be pre-arranged by phone. At the airport of departure, parents must contact the airline office in advance to fill in the necessary documents. At a minimum, this statement, and for international transportation, it is additionally necessary to have a notarized consent from the parents to allow their child to be transported on an international airline flight without an escort. At the same time, if the flight is indirect, then the service may either not be provided, or it may be necessary that there be only one transfer, while both segments in one direction would be operated by the same airline (i.e. the code share will not work, although Aeroflot combination with “Russia” is allowed). Many airports even have special lounges for unaccompanied children. Often the service can be ordered for children aged 12-16, but this is not necessary.

Lounge for unaccompanied minors at Paris Orly Airport

The reason for the cancellation of the possibility of transporting unaccompanied children in S7 is commented very vaguely: “We canceled the service due to a change in the technology of the crew on flights. We guarantee the transportation of unaccompanied children on all tickets with a paid and confirmed service,” the press service of the airline said.

When traveling by air, minors must be accompanied by their parents or other adults. But it happens that there is no way to fly with your child and accompany him to his destination. Most air carriers have solved this problem and offer customers escort of the child on the plane by airline employees.

Thanks to this service, parents can send their children to visit a grandmother who lives thousands of miles away or to a children's health camp during the holidays, without worrying about their safety during the flight. They will not only look after them, but also provide proper care and service at the highest level. Accompanying minors during the flight is mandatory in the following cases:

• if the baby flies unaccompanied by adults (parents, guardians or other authorized persons);
• when the accompanying adult is not flying in the same class of aircraft as the minor passenger.

What does the service of accompanying children on the plane offer?

The service of accompanying minors means accompanying children during a flight from one point to another. They are accompanied by a flight attendant (stewardess) or a specially trained employee of the airline operating the flight with minor passengers. Accompaniment is carried out from the moment of check-in for the flight and up to the transfer of the ward under the responsibility of the meeting person.

The service is provided in three stages:

1. Departure.
2. Flight (on the way).
3. Arrival.

Immediately before departure, an accompanying sheet is issued in the airport building containing information about the persons who will accompany and about the person meeting the minor upon arrival at the destination. This document is attached in a special way to the child in the chest area and stays with him until he is handed over to his meeting relatives or other persons whose full name is indicated on the accompanying sheet.

You can book tickets for a flight in any convenient way, but check-in must be done at the airport check-in counter in the presence of a person accompanying you and a minor traveler. It is advisable to arrive at the airport 2.5 -1.5 hours before check-in. Upon arrival of a minor passenger, he is met by an attendant and helps him go through all the stages of check-in - he checks in his luggage, escorts him on board the airliner, etc. Unaccompanied children are among the first to board. The accompanying person is obliged to stay on the territory of the airport exactly until the plane takes off.

Throughout the flight, the accompanying flight attendant pays special attention to his ward, taking care of his safety and leisure. They help the minor passenger of the liner to fasten their seat belts, explain in an accessible form the rules of behavior on the plane during takeoff, landing and in flight. Children, depending on their age, are provided with entertainment materials that could occupy their attention and brighten up their leisure time during the flight.

Parents have the opportunity to order a special menu for their child for a fee, but this should be taken care of in advance, no later than 36 hours before departure. On board, children are fed fresh and healthy food. If necessary, the escort leads to the toilet and back.

Important! The escort service is provided by specially trained persons who have experience in dealing with young children, can answer all their questions and easily find an approach to each minor passenger.

Upon the arrival of the airliner at their destination, the attendant takes the children out of the aircraft cabin after all other passengers have already left the board. At the airport, small travelers should be met by a person whose details were indicated on the accompanying sheet. The meeting person must have an identity document with him and always with a photo. If he is late, the ward will continue to be under the supervision of the accompanying person until the meeting person arrives at the airport and presents his documents.

Although rare, it still happens when, due to circumstances, the greeter cannot meet the little guest who has arrived. Then the airline employee, accompanied by the minor, will be obliged to deliver the ward to the airport of departure, but this is already an extreme measure, since this issue can be resolved more easily. The accompanying flight attendant has all the contact details of the parents and the meeter. He can contact them and find out the reason for the delay and clarify the time when the baby can be picked up.

Some air carriers not only provide the service of escorting minors, but also accompany small passengers who do not follow direct flights, but with a transfer. In the case of connections at transit (transfer) airports, the accompanying employee of the airline escorts the ward to the playroom or rest room so that he can play and relax, eat before boarding the liner.

Attention! Escort with transfers is carried out only when the transfer takes place within the same airport. If you need to travel from one airport to another to transfer to another flight, most companies refuse to provide escort for children on the plane.

Rules and restrictions

Each airline that provides the service of escorting minors puts forward its own conditions and establishes the rules for the flight of small passengers. There are also a number of restrictions that may vary between air carriers, but on average it all boils down to the following:

• children under 5 years of age are not covered by the service of accompanying minors;
• the age category of minor passengers for whom ordering this service is mandatory is from 5 to 12 years old, but at the request of parents, they can order escort for older children - up to 16-18 years old (depending on the air carrier);
• it is necessary to book a ticket with accompanying children on a plane in advance, this also applies to a special diet, if necessary (religious preferences, diet, etc.);
• the number of seats for unaccompanied children is limited on board the airliner (from 2 to 6 depending on the carrier);
• only a parent or legal guardian can order the escort service (uncles, aunts, grandmothers and other relatives cannot use this service);
• anyone can be the escort, but if a minor traveler is flying abroad, it is necessary to have a notarized permission from each of the parents / guardians, otherwise they will simply not be allowed on board;
• check-in for the flight takes place only at the airport before departure, it will not be possible to check-in in any other way;
• if a minor passenger flies alone, that is, with an escort service, regardless of his age, the cost of a plane ticket for him will be full (discounts and benefits do not apply in this case).

Attention! Children who fly with their parents or other official representatives in different classes of aircraft are treated as unaccompanied and in need of an escort service. The cost of their ticket will be full, excluding benefits and discounts.

In order to avoid problems with sending children on an independent trip, it is necessary to prepare and check the availability of all documents in advance:

• passport or birth certificate;
• air ticket;
• permission of parents (guardians or custodians) to leave a person under the age of majority abroad, certified by a notary;
• international passport (if children leave the Russian Federation);
• insurance policy;
• visa (if the country to which the minor is sent has a visa regime);
• a medical certificate indicating the diagnosis and a list of necessary medicines (if a small passenger is carrying medicines in hand luggage).

To order and use the service of accompanying young children on an airplane, parents will need to fill out several documents that will contain the following information:

• data about the passenger himself (full name, date of birth, point of departure, point of arrival, etc.);
• information about parents / guardians (name, phone numbers, residential address, etc.);
• information about those meeting (name, contact details, etc.) and other important data.

An application form and an application that must be filled out by parents sending their child accompanied by Aeroflot airline employees can be downloaded. Ural Airlines offers parents of unaccompanied children to fill out only for registration of the service.

How much does it cost to accompany children on a plane

When sending a child on a plane alone without accompanying adults, parents worry not only about his safety and comfort. The cost of the escort service plays an important role. Some airlines assign an escort to children without charging an additional fee for the service. Other carriers set a fixed cost for accompanying minors within the same country and when traveling to countries near and far abroad. To choose the best option, you need to know how much the service of accompanying a child on an airplane costs from several popular airlines and compare their conditions.

Table. The cost and terms of service for different air carriers.

Attention! Starting from June 15, 2018, S7 Airlines will stop taking minor passengers on board without parents or other adult official representatives.

The cost of the service of accompanying a child on an airplane may increase if the parents have expressed a desire to order an additional service for their little traveler. For example, Aeroflot offers:

• for a transfer lasting up to 3 hours at a transit airport - soft drinks (the cost of the service is 5 euros / 400 rubles);
• for a transplant that lasts more than three hours - hot meals (cost - 20 euros / 1700 rubles).

The service of accompanying a child on an airplane is a convenient and useful service provided by leading air carriers in Russia and other countries. The accompanying employee of the airline is next to the baby during the entire flight, providing him with proper care and attention. Parents can be calm for their child and his safety during air travel. And this is much more expensive than that symbolic service fee.

Greetings to all those who have looked.

I'm starting my long story about S7 airlines, get in a comfortable position and get ready for a long journey.

Over the past few years, I have periodically made flights by plane to different cities in Russia with different airlines. Siberia Airlines flew many times and each time the flight turned out to be interesting.

Siberia Airlines has been on the air transportation market for a long time.

Year of foundation S7 Airlines: 1957.

The company's fleet has more than 70 aircraft, most often Airbus, less often Boeing. The airline operates both domestic and international flights. S7 is based at 2 airports: Tolmachevo (Novosibirsk) and Domodedovo (Moscow).

The planes of this airline are easy to recognize, they are green. The planes are clean and tidy. I didn't see broken chairs.

The airline staff is quite polite and smiling. Despite multiple flights, I did not observe conflict situations on board the ship. All flights were soft and smooth, without rumble and shaking.

Buying and Refunding Tickets

You can buy tickets both at the ticket office and on the Internet. Refunding a ticket depends on the fare you chose when purchasing (either impossible or with a loss of money).

Application S7

By installing this application on your smartphone, you can control your bonus account, buy and book a ticket, check in for a flight, watch the departure board, etc.

check-in

You can check in for a flight on the airline's website 30 hours before departure, in the S7 app or at the airport.

When buying a ticket with a cheap fare, a free seat selection on the plane is not possible. EXCEPTION: passengers with children. Children under 12 are given certain seats in the cabin, so already when buying a ticket, you will be assigned a seat.

Carriage of luggage

There are a couple of nuances in carrying luggage with this airline. The baggage allowance for 1 adult passenger is 23 kg + hand luggage 7 kg. A few years ago, my wife and I flew from Novosibirsk with one suitcase, which weighed a little more than 23 kg. The airline employee at the check-in desk offered 2 options for transportation: put the excess in the second bag (for each passenger according to the luggage) or pay for the excess. Previously, we didn’t have such problems with other airlines, one baggage was taken into account for two passengers and we didn’t have to pay for overweight. We were not ready for such a turn of events, we did not have a spare bag in our pockets and we were forced to pay for the excess. Now at home, before flying with the S7, the weight of the luggage is checked to the gram.

Transportation of a baby stroller

This service is provided by the airline free of charge, even if you split the stroller into 2 blocks. When checking in your baggage, you can check in the stroller right away and walk around the airport with your baby in your arms, or you can check it in as baggage at the airstairs. It is possible to get a stroller both at the gangway and together with the main luggage. Our stroller, weighing 13 kg, was divided into 2 blocks before the flights and was always transported free of charge. At check-in, the stroller is weighed and checked in as oversized baggage at a separate check-in desk.

Meals on board

I have a couple of complaints about food to the airline. Once, after dinner on board a ship, I got badly poisoned. The second case occurred not so long ago, for breakfast, chicken and potatoes were offered, in which there was quite a lot of ginger. Ginger is such a product, the presence of which in food should be warned in advance.

The food portions are good, the dishes are hearty. Even on short-haul flights, a light sandwich lunch was provided (although another airline on the same route had no snacks at all and only drinks were served).

Tea and coffee are relatively good quality. Always offered lemon and milk for drinks. From soft drinks: drinking water with and without gas, 3 types of juice, sometimes Pepsi and similar sodas. The number of soft drinks is not limited, you can order both water and juice at the same time. After the main meal, the staff re-offers hot drinks.

For a fee, you can pre-order individual meals, baby food.

The airline uses good quality disposable tableware, so you won't get poorly washed mugs.

Flying with a child

A child under 2 years old is transported free of charge without providing an extra seat. The cradle is not provided, the child spends the entire flight in the arms of the parent. A seat for the child is assigned automatically, as this seat must be equipped with an additional oxygen mask. A child under 2 years old is entitled to free baggage allowance up to 10 kg + free carriage of a stroller.

On the plane, the child is fastened with an additional seat belt to the parent's belt.

The airline makes gifts for children. On one flight we were presented with a bib and wet wipes, and on the second flight we did not get a gift. The neighbors were presented with a bag containing pencils and a notebook with assignments.

Young children travel best when they are breastfed.

Ways to save money with S7

1. Participate in the loyalty program. This program is beneficial for frequent flyers. For flights, bonus miles are awarded, which can later be exchanged for a ticket, but in this case you still have to pay for the fees. The number of miles can be increased by online check-in for a flight (50 bonus miles are credited for online check-in), using a joint bank card (S7-Tinkoff, Alfa-Bank, Promsvyazbank, Bank of Moscow), using the services of partner companies (hotels, car rental, insurance , online stores, etc.).

In more detail, I would like to dwell on the accrual of bonus miles when shopping in online stores. The list of online stores is quite wide, among them: Lamoda, Aliexpress, Daughters and sons, M video, iHerb, Sportmaster, Obbi, etc. In order to receive bonus miles, you need to go to the S7 airline website --> to the S7 Priority section --> program partners --> online stores --> to the desired store to make a purchase.

You can also transfer the missing miles to your friend, family member. The minimum transfer is 500 miles. The cost of translation is 375 rubles.

From time to time, the airline has special offers for earning extra miles on certain destinations.

3. Probably each of us paid attention to how much food costs at the airport. I have always been interested in the question - where does the airport staff eat, which receives an average salary. At Domodedovo Airport, on the territory of the parking lot, there is the S7 building, which houses a canteen for employees with free entrance for other visitors.

Dining room address: Domodedovo building 6/1.

The dining room is clean, comfortable, there are many visitors in it, there is enough space for everyone. For 150 rubles, in 2018, I bought a full meal, consisting of chicken soup with noodles, rice with chicken cutlet and compote. The portions are big, the food is delicious. The dining room has a fairly large assortment of dishes, cash and cashless payments are possible.

Canteen opening hours:

From 6.00 to 23.00.

Breaks: 10.45-11.15, 16.00-17.00

Menu pricing example:

Buckwheat 150 grams - 35 rubles

Chicken cutlet 100 grams - 75 rubles

Bread - 3 rubles per 1 piece

Morse 200 ml - 25 rubles

This is where the journey ends. Thank you for stopping by.

Your little one is about to travel by air and you can't keep him company? Do not rush to make changes to the schedule: solve the problem by ordering an escort of the child on the plane. And to save yourself from worries, study the nuances in advance.

What does "unaccompanied minors" mean?

If the baby makes a flight without adult relatives or acquaintances, he falls into the category of unaccompanied. In this case, buy him an economy class ticket (some companies offer business class).

Carriers allow no more than 4 unaccompanied babies on board, because otherwise the crew members will not be able to provide enough attention to the wards. If there are passengers with disabilities on board, the number of babies flying under the supervision of flight attendants is reduced.

What is an escort service on an airplane

Millions of minors around the world travel without adult companions, and in most cases the flights are smooth. You just need to ensure the safety of the baby and make sure that he gets a positive experience. Airlines are moving forward by offering the following:

• When possible, small passengers are provided with seats in the bow, where they are less bothered by turbulence.
• They are served special meals designed taking into account age characteristics.
• Children are among the first passengers on board the aircraft, which makes it possible to get used to the new environment.

But this does not mean that you can simply arrive at the airport and send your son or daughter to boarding. You will need to order an escort so that the child on the plane, unaccompanied by the elder, is under the supervision of the crew members. The carrier is responsible for his well-being: employees will monitor your baby at all stages, from check-in to meeting with an adult relative at the point of arrival.

When you can fly without adults: allowed age

Features of the escort service vary depending on the airline. In general, carriers adhere to the following rules:

• Children under the age of 5 can only fly if accompanied by an adult.
• Young passengers 5-7 years old are allowed on board provided that the flight is direct.
• If the traveler is 8-11 years old, some carriers will allow the transfer option. At the intermediate point, the baby will be accompanied by a representative of the company. When a passenger is 12 years of age or older, they can change seats on their own. Check the conditions in advance, as the service is not always provided on transfer flights.
• On some airlines, a 12-year-old passenger may travel unaccompanied.

Find out the details in advance: some foreign companies require the presence of an adult or a pre-ordered service for teenagers under 16-18 years old.

Do I have to pay for a child on an airplane and from what age?

If a child is flying alone, you will purchase a ticket for 100% of the adult fare (sometimes there are discounts). You will also pay extra for escort at the carrier's tariff:

• 3 400 rub. for flights within the country and 40 € in companies Aeroflot and Russia;
• 3 000 rub. And 50 € V S7;
• 3 000 rub. when traveling with a carrier "Victory";
• 3 000 rub. for flights within the Russian Federation and 50 € on international flights "Ural Airlines".

The cost is for one-way flights, and you need to book a ticket and make payment in advance.

Features of buying a plane ticket: how to order and pay for escort

Before ordering escort, check the conditions with the company, because some carriers do not allow ordering the service remotely. Lufthansa requires you to contact the service center or the airport ticket office; You can also use the services of a travel agency. Some firms allow online booking, but in most cases a personal presence is required.

It is necessary to appear in person so that the carrier is convinced of your right to send a minor by air. To do this, grab your identity documents and birth certificate. At the service center, you fill out an application and an application.

When your son or daughter has to fly on a transfer flight, consider additional services:

• if the wait at the airport is less than 3 hours, order soft drinks or tea;
• for a period of more than 3 hours, take care of hot meals.

Payment for additional services varies between 400-1700 rubles. depending on the route.

Sample application for accompaniment of a minor on an airplane

Also check the waiting time at the transfer airport as companies impose restrictions on escorts. An employee who is supposed to look after a child cannot spend more than 4-8 hours with him. Children under 16 are not allowed to spend the night at the airport for a subsequent transfer. If such a need arises, make sure that the baby is met by an adult.

The personal presence of the parents ensures that the minor does not make the purchase himself. Without this measure, teens with access to their parents' credit cards purchased tickets online and traveled without the knowledge of their elders.

Medical indications

In the presence of serious illnesses in toddlers or teenagers, traveling by plane without parents is not a good idea. If the child has no contraindications, but he will have medication, give him a prescription and an extract from the medical history. Since crew members are not responsible for taking medication, make sure the child takes the pills on time.

Children in wheelchairs are not allowed on board without an adult companion.

What documents are needed

When going to the airport, prepare the following documents:

• air tickets and payment receipt;
• completed applications;
• compulsory medical insurance policy;
• birth certificate;
• a document confirming your identity.

If the baby has to fly abroad, you will also need a passport with a visa and a certified permission to leave the Russian Federation.

How is the flight

So that the little traveler does not feel discomfort on the plane, tell him about the stages of the flight. If this is your first time traveling by air, take him to the airport so he can get used to the environment. Show him where he can get advice if needed.

At the departure airport

On the appointed day, the young passenger must arrive at the airport accompanied by an escort. Check-in for a flight of a child who flies without a relative is not carried out via the Internet or using mobile applications. In order for the procedure to go without complications, it is advisable to arrive 2 hours before, even if the baby is traveling within the country. Do not expect to leave him at the airport and go about your business: the person who sees you is obliged to wait for the flight.

Accompanying minors: an airport employee will escort them to the gate

How to order and register? Present the documents listed above at the appropriate counter; after their registration, a small passenger will be given a boarding pass, as well as a special bracelet or badge. It is needed so that crew members immediately recognize a child flying without relatives. Please advise that the bracelet or badge must not be removed until meeting the designated person at the point of arrival. However, some companies do without this accessory.

Babies must be given a handbag or a bag with the inscription "Unaccompanied child", where they put copies of documents. Explain that the thing needs to be carefully monitored.

Before boarding, make sure that the small passenger has used the toilet. Then you will hand over the ward to a company employee who will go through checks with him. After that, the flight attendant will look after the baby.

The escort must make sure that the plane has taken off: the flight can be rescheduled or canceled.

During the flight

When boarding an aircraft, children are the first to board the aircraft, and they take seats in the front rows. Crew members accompany them to the toilet and entertain them as needed. The child also receives baby food.

Do not be afraid that the little ward will be left unattended when he needs support. Accompanying means that the flight attendant will pay special attention to:

• personally greet the baby;
• introduce the little passenger to the pilots;
• escort him to the place, explain the safety rules;
• show where the toilets are located.

If possible, do not send babies unaccompanied on long flights. If you're a frequent traveler, you know that even a baby cared for by parents can be a nuisance to others. When flying on your own, the flight attendant monitors the behavior, but she will not be able to spend the entire flight with him. To keep your child from getting bored, put his favorite toys, books, and treats in your hand luggage.

The escort service on the plane includes the provision of a children's menu

The stewardess should not replace the nanny, because her duty is to serve all passengers and take care of safety. If a child is not able to spend several hours in a seat without turning the flight into a nightmare for travelers, he should fly accompanied by his parents.

At the destination

After the plane lands, the stewardess helps the young passenger to get off and passes it to the airport employee. The child remains under his supervision until the arrival of the person indicated when filling out the application. The greeter must present a document to confirm the identity.

If he did not arrive at the airport, company representatives will contact you by phone. According to the instructions received, the young passenger will be sent to the point of departure on the next flight or delivered to a specific address; parents will have to pay additional costs.

Are you about to meet a baby? Consider the rules:

• Be constantly in touch.
• Do not have someone else pick up your child from the airport. Employees of the company will hand it over only to the person specified in the application.
• If there are several airports in the city, check the place of arrival in advance.
• Did the child travel with transfers? Take a printout of his itinerary with you.
• Planes often arrive before the appointed time. So that the child does not worry, do not come at the last moment.
• When you meet a small passenger, notify his parents.

Follow these rules, and the impressions of the escort will be positive.

Hand luggage and luggage

Free carriage of hand luggage and luggage on the plane is carried out according to the standard norms for the purchased ticket. It is important that the child is able to independently carry the bag that he will take to the salon. Take a look at its content:

• So that the little passenger does not get bored, give books, games without small details, coloring books, pencils, albums with stickers on the road. Prepare a couple of pleasant surprises. If your child will be playing video games on board, make sure the devices are muted. Teenagers who bring gadgets into the salon will need headphones to listen to music.
• Radio-controlled toys may be banned: some airlines do not allow them to be brought on board so as not to jeopardize the adequate operation of aircraft systems. You can't bring toy guns with you. Do not forget to explain to the baby that the flight attendant will ask you to turn off electronic devices during takeoff and landing; show how to do it.
• Assemble the package, where you put a copy of the route with the indicated flight numbers, dates, airline names, aircraft arrival and departure times. Indicate the phone numbers of parents, as well as meeting people. Make sure your child knows where the bag is and what it is for. The carrier's representatives will give him a similar bag at the airport, but extra precautions won't hurt.
• Grab a small snack as flights may be delayed. Don't forget about fluid limits!
• Put everything your child will need in case the luggage is delayed or lost. It can be medicines, spare glasses, a change of clothes - take into account the needs of the baby.
• In the warm season, give the baby a sweater, because it can be cool in the cabin.
• Put wet wipes, motion sickness medication, nasal drops in your hand luggage.

Make sure that the child has a mobile phone where you have entered the required numbers. The baby will also need a small amount of money so that in case of an unplanned delay in departure, he can buy food.

Responsibilities of Representatives

What are airline representatives responsible for when ordering escort on an airplane? From the moment you hand your child over to an employee at the airport, he ensures his safety. Before meeting with the person who should pick up the baby at the point of arrival, the staff closely monitors the ward. At some airports, there are even separate counters for babies traveling without parents.

Sometimes children have entire playrooms at their disposal. If the baby leaves from Frankfurt or Munich, he will be taken to a room with game consoles, drawing supplies, monitors for watching movies.

In the cabin, the flight attendant looks after the baby: she makes sure that the baby does not run along the aisles (he can hurt himself or get injured if the plane gets into the turbulence zone), warms up the food, escorts him to the toilet.

Accompaniment on board the aircraft: the stewardess looks after an independent passenger

As for food, the children's menu is provided free of charge. You just need to order it 24 hours before departure.

A child without parents on a transit or transfer aircraft

When ordering the corresponding service, a small passenger can fly on a transfer flight. Not all airlines offer the option, so check the conditions in advance. If the carrier provides such an opportunity, the baby will also be looked after at the transfer airport.

FAQ

If your child will be flying alone on an airplane, you probably have a lot of questions. Examine the list of typical situations that put parents in difficulty:

• Can I buy a ticket to the premium sector of the aircraft? Yes, if you wish, you will provide the young traveler with an increased level of comfort. Check the conditions with the carrier, because not all companies offer this option.
• Are children allowed to take pets on the plane? When traveling unaccompanied by adults, pets are not allowed on the plane.
• Is it possible for a parent to come on board with a child, so that he feels calmer? For safety reasons, only passengers flying on this flight are allowed on the aircraft.
• The person whose details are given in the application will not meet the baby at the point of arrival. How to specify another person? Contact the airline representative by phone and explain the situation.
• Children travel together, the eldest is 15-17, and the youngest is 5-14 years old. Do I need to order a special service? While most airlines allow children aged 15 and over to fly alone, the younger passenger is considered unaccompanied. After all, he is not accompanied by an adult person. In order not to change plans at the last moment, order the appropriate service in advance.

Consider the nuances, and save yourself and your baby from unpleasant surprises.

Features of escort on airlines

Since the rules of carriers may differ, check the conditions in advance. Study the reviews on the forums as well, since the information in the advertisement and the impressions of people who have used the escort service often differ.

Aeroflot: what you need to know about escort on the plane

When contacting Aeroflot, consider the following:

• An escort order is available on the company's own flights. It is mandatory for passengers aged 5-12 flying without parents. Upon request, you can also order the service for teenagers under 16 years old.
• If the baby has a transfer, then when waiting for the flight until 3 hours, he will be offered juices and drinks. For a period of more than 6 hours, hot meals are organized. You can check the prices on the company's website.
• At Sheremetyevo, your child will go to the playroom, where they will spend time waiting for the flight.

If you read the reviews, you will find out that not everything is so rosy. Although some of the young air passengers are satisfied with the service, there are enough negative reviews. According to information on the forums, the flight attendant can put the baby in a chair, ask the neighbors to look after him and not come up until the end of the flight. But the main disadvantage is that the wards are not monitored in the departure hall: the child is offered to sit down, after which the employees do other things.

09/21/2017 Lukyanov Valery, review of Aeroflot

Disappointed with the company's services! My daughter flew on a transfer flight on the route Krasnodar-Moscow-Sheremetyevo-Beirut, and I paid 160 € for additional support at all stages. They forgot about her at Sheremetyevo, and the girl had to get out herself along with the rest of the passengers, find the terminal and board a new plane. I spent 2 hours on the phone finding out where my daughter was. At that time, no one knew that the girl found the gate, went through all the stages of registration and flew to her destination. Neither my wife nor my daughter saw the promised peace and comfort. The flight, for which I paid a tangible amount, turned into unbearable stress.

S7: consider the features

The age limits for small passengers do not differ from those established by Aeroflot. The service is available on transit or direct flights; on transfers, the baby must be accompanied by an adult. The ticket price is affected by age, because for passengers 5-11 years old a discount is provided.

If you compare the service with the service at Aeroflot, then you will notice a difference in the reviews: in the case of S7, there are more positive ones, and parents note the availability of prices. But it was not without drawbacks, since the kids cannot see hospitality.

20/11/2017 Alina, Moscow, review about the company S7

My 5-year-old son Sasha was about to fly from Moscow to Moldova. The boy is independent, and we decided that there would be no problems.

We went to the notary and issued an exit permit. Then we went to the airport, where I paid for the ticket and escort (in total it turned out to be 12,600 rubles). It was required to indicate your contact details and information about the meeting.

On the day of departure, we arrived 2.5 hours in advance, filled out forms, checked in our luggage and received a boarding pass. The airport staff invited us to the counter for children flying unaccompanied. Sasha was tied around his neck with a tie with the inscription "Independent Passenger", which he really liked. We were also given a paper bag, where we then put the necessary documents.

We walked around the airport together and returned to the counter, where we were met by an employee of the company. The three of us reached the first cordon, I showed the boarding pass. The employee put the documents in a paper bag and said goodbye. I kissed my son, and then it began ...

Firstly, the escort gave the package with the documents to Sasha. Should a 5-year-old boy be responsible for the safety of the passport, notarized consent and boarding pass? But it turned out to be worse that the employee turned around and went, not even looking to see if Sasha was keeping up with her. He held out a pen, but the woman did not take it. She was not interested that a 5-year-old could get distracted and get lost!

Fortunately, everything went well, although I was agitated at the sight of such an attitude. But after 4 hours, my mother from Moldova called me and said that she and Sasha were already on their way home. The son was pleased and proud, but I don’t know if they paid attention to him during the flight. According to the stories, on the road he played with a new friend on his tablet. Although in general I am satisfied with the result, the company should work on the level of service.

"Ural Airlines": features of service in aircraft

Ural Airlines provides services for children 5-12 years old (for international flights - 6-12 years old), but at the request of parents, teenagers under 18 years old are also accompanied. They travel in economy class on a full adult fare.

02/14/2018, Oksana Zolotnitskaya, review of Ural Airlines

I sent my 12-year-old daughter to her grandmother for the holidays by buying a ticket online. This function is not available if a child of 5-11 years old will fly: the personal presence of the parent will be required. Then I confirmed the service, and did not hesitate, so that other children without parents would not have time to check in for the flight. After all, flight attendants cannot keep track of everyone, and the number of such passengers is limited.

We were late for the airport and I was worried. I thought that paperwork for unaccompanied children would take longer. But she was mistaken: the daughter was checked in for the flight and issued a boarding pass, after which she was directed to a special counter. There she came under the care of a company employee; We didn't charge extra for the escort.

Although according to the rules, the daughter must fly in economy class, she was seated in a business lounge. After arrival, they took me to the airport by car and handed it over to my grandmother. We have no complaints about Ural Airlines.

Conclusion

The service of accompanying children will help you out if you need to send your child on vacation to relatives, to a summer camp, to study. It is necessary not only to place an order in advance, confirm it and make a payment, but also study reviews about the company. Remember that promises on websites may differ from reality!