home · Greece · How to exchange a ticket for another date in Aeroflot. If the ticket is non-refundable, is it possible to change the date of departure How to exchange an electronic ticket for a plane

How to exchange a ticket for another date in Aeroflot. If the ticket is non-refundable, is it possible to change the date of departure How to exchange an electronic ticket for a plane

Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks. After that, the person to whom you wanted to reissue the ticket will be able to buy it. There is an exception to every rule, in this case, it is the Pobeda low-cost airline. Any adjustments are made for a fee: 2,000 rubles for changing the date of departure and 4,000 rubles for registration for another person. At the same time, ticket transactions are possible no later than 4 hours before departure at the airline's call center or at least 40 minutes before departure at the airport ticket office. I must say that the Pobeda airline positions itself as a budget carrier, where prices start at 999 rubles during special promotions. Is it worth changing a ticket purchased for 1000 rubles, while paying 4000, is a question that everyone decides for himself.

Questions and answers

But there is a category of non-refundable tickets that can be changed if for some reason your departure date is postponed. See below for more information on how they can be returned or exchanged. Situations in which you can return a non-refundable ticket The law prescribes a number of exceptions that allow you to return non-refundable tickets:

  • refund of the ticket price is carried out in case of illness of the passenger.
  • in case of illness of a member of his family (spouse, parent or child) during a joint flight.
  • in the event of the death of a member of his family or close relative (grandparents and grandchildren, brothers and sisters).
  • when a flight is delayed, canceled or rescheduled.

For a refund of the flight cost, you must report the cancellation 24 hours before departure.

Upon notification less than a day (but before the end of check-in), the cost will be refunded with a 25% deduction.

Non-refundable air tickets in Russia

Many foreign airlines allow you to make changes to the flight date directly on their website, in your personal account. Conditions for the return and exchange of air tickets You will need

  • The document for which the ticket was purchased (foreign or civil passport), reservation number, bank card with which the ticket was paid.

Instruction 1 When buying a ticket at the office of an airline or from a tour operator, the easiest and fastest way is to contact the seller directly. To do this, you need to bring documents with you (civil or foreign passport), reservation number and money to pay for the transfer of the date or the exchange of the ticket for another date.


Changing the date of tickets when buying a tourist voucher (package) as a whole can only be made by a travel company, since in this case the flight is made by a charter flight, not a regular flight.

Attention

Download for viewing and printing the following regulations: ✈ Article 108 of the Code of Laws of the Russian Federation. Termination on the passenger's initiative of the passenger air carriage agreement ✈ Air Code of the Russian Federation dated 03/19/1997 N 60-FZ (as amended on 12/31/2017) of aviation rules "General rules for the air transportation of passengers, baggage, cargo and requirements for servicing passengers, consignors, consignees" When returning a boarding pass, the airline may apply the following to the passenger:

  • remove the commission for the return;
  • apply penalties;
  • recover a certain amount of damages.

According to the rules, the amount of deduction should not exceed 25% of the ticket price. Is it possible to return a ticket for a plane that was purchased from a foreign company? Yes.

How to return or exchange a non-refundable ticket

In this case, the air carrier also charges an additional commission. As a rule, this amount is insignificant. To return your boarding pass, you must notify the airline in advance. This must be done no later than one day before the departure of the aircraft.
This gives a guarantee that the carrier will remove only 25% of the commission. Otherwise, the passenger may be refused, and no one will return the money. Tickets purchased at a reduced price are considered non-refundable.
They are sold by both Russian and foreign companies. They allow you to save money on flights. Although these boarding passes are considered non-refundable, they can still be returned.


To do this, you need to notify the air carrier in advance. He will refund a certain fee for the air ticket: booking commission, airport taxes. The base cost of the boarding pass will be debited.
The refund will be small.

How to change or return a plane ticket in 2018

Some air carriers require the personal presence of the passenger in the office when returning the document. To do this, you must come to the company, issue a written application. This method is considered the most effective. The return of the boarding pass will not do without deducting commissions.

Amounts are withheld in accordance with the established rules of the carrier. How much money can be returned Refunds for a plane ticket are carried out in accordance with the Airspace Code (Art. 108). In this case, the passenger must receive the full cost of the boarding pass.

The exception is service fees. Important! The carrier will withhold a fee of 25% of the total value of the boarding pass. This rule is spelled out not only in the code, but also in the airline's regulations. If the ticket was purchased through an agency, it may be difficult to return it.

Is it possible to postpone the departure date if the ticket is non-refundable

Rates and conditions

  • "Russia" - flights numbered SU6000-6999 - conditions similar to Aeroflot, link above; - flights numbered FV5501 - FV5900 are operated jointly with the Biblio Globus company and information on the possibility of changing the data in the ticket should be sought from them on http: //www.bgoperator.ru/
  • Ural Airlines. New rates for traveling in Russia
  • Utair. New tariff system
  • "Victory". Return and exchange of tickets

If you have a ticket for a plane of another airline, you need to look for information on the official website of a particular carrier.

"Non-refundable" tickets - cheap, but cheerful As mentioned above, this issue is somewhat more complicated. When the Air Code of Russia was amended to allow airlines to sell "non-refundable" tickets, most carriers moved the cheapest fares to this category.

Looking for cheap flights?Looking for cheap flights?

Non-concessional fares usually allow you to freely change both the time and date of departure and the itinerary. What to do if you issued an electronic ticket, is it possible to return the full or partial cost? When you issue a ticket through the airline's website, you do not have to do anything yourself - customer support staff can change these dates online. Everything is very convenient. The fee for changing departure dates depends on the airline's fare.

If the ticket is expensive, they will change your date for free if there are empty seats at that time. The date change fee may be charged to your bank card if the airline allows you to change the date directly in your online account. As a rule, if you buy last-minute tickets, they cannot be returned.

At what, neither free nor paid. Your ticket will simply disappear. Therefore, always try to think through force majeure in advance.

How to change air ticket. answers to all questions

Important

In case of simultaneous change of the domestic and international sections, a fee of 1000 rubles is charged. Details on the official website of S7 Airlines *** UTair non-refundable tickets

  • L, H - economy class fares

The most affordable UTair tickets are almost completely non-refundable. In case of a voluntary refund of the ticket, the cost of the fare, fuel surcharge (YQ) and ticketing fee (YR) will not be refunded, however, airport taxes and fees for unused sections may be refunded.


Are changes possible? Yes, with an additional fee of 1000 rubles for each segment of a domestic flight within Russia or 20 EUR for an international flight.

How to change an Aeroflot plane ticket for another date

Amendments were made to the Air Code of the Russian Federation. It was assumed that this would create an opportunity to reduce the cost of air tickets purchased at non-refundable fares, according to various estimates, from 10 to 25%. Can I return a non-refundable ticket? It is possible to return a non-refundable ticket with the return of the entire amount spent on the purchase of the ticket only in exceptional cases. Articles "Non-refundable air tickets" and "Conditions for the return of the air ticket".

Info

How to buy a ticket online? Articles for study: “How to buy a ticket via the Internet” and “Buy a ticket by phone” The ticket says one piece of luggage, but how much hand luggage? Usually this is one place up to 10 kg. with dimensions in the sum of three dimensions not exceeding 115 cm. In addition, it is allowed to take some more things. The list is given in the article “Baggage and Hand Baggage Rules”. More detailed information can be found on the airline's website.

Travel is such an event that it is desirable to plan in advance. If you buy a ticket two months before the departure date, book hotel rooms in a timely manner, you can save a lot, and spend this money on souvenirs or entertainment. You will also be more relaxed and will be able to calmly prepare for the flight. However, at the same time, life is unpredictable, and there are different situations, including those when you have to postpone your vacation. Family troubles, a cold, preparing a report at work - the reasons are not so important here. As you know, a flight costs a lot of money and just losing it by refusing a ticket is an expensive pleasure. The question arises: "Is it possible to change a plane ticket for another date?". Moreover, some people are simply not aware of their rights. But with the right approach, you can change the date without spending too much.

Most often, to cope with a problem that has arisen, you need to act quickly and without panic. You will need:

  1. Passport.
  2. Purchased ticket.
  3. The Internet and a computer are at hand when it comes to an electronic ticket.
  4. Phone if there is no time to come to the airport.

As you can see, the list is not too big. It should be understood that the date change service is available in all airlines. But in the vast majority of cases, you will have to pay extra. How many? It depends on the policy of the company and the established tariff, which in different organizations can be different amounts. Typically, such information is provided on the official website or in the call center, as well as upon request to the manager. However, the amounts do not go to any comparison with the purchase of another ticket for another date.

No need to buy a new ticket, you can just change the purchased

What to do at the airport?

If you are wondering how to change a plane ticket for another date and you are still at the airport, this is the most non-critical situation. Just contact the managers or the airline office. Employees will replace the ticket right there, the whole procedure takes a little time. This method is convenient if very little time has passed since the purchase, you are standing with a ticket in your hands, and you need to fly out urgently.

Buying on the Internet

In the digital age, buying tickets on the Internet can be more profitable than at the ticket office. Many sites offer discounts and prices are lower than at the box office. But here you need to be careful. If you are purchasing a ticket not through the official website of the airline, then immediately check whether the resource provides such a service and whether it will cost too much. In most cases, problems can be avoided, but it is better to know in advance. Look for the site where you bought the ticket. Take on board the following tips:

  • the name of the seller's website can be found in the itinerary receipt;
  • if the resource does not have a replacement form, look for the support phone number;
  • take your passport so that you can rewrite the series and number.

At the bottom of the form you need to specify all your contact information. However, it should be understood that if there are several hours left before departure, and the time is evening or night, you still have to go to the airport, because the resource support is not always around the clock.

Important nuances

What will be the amount of penalties? Everything here depends on time. The closer the departure date, the greater the penalty amount. However, in some cases, they will change your ticket without any expenses, because in life there are situations that do not depend on a person. These include:

  • death of a close relative;
  • serious illness, due to which you will not be able to fly;
  • canceled landing due to the fault of the airline;
  • changing the class of service instead of the one specified in the ticket;
  • cancellation of the flight due to the fault of the company or weather conditions.

In the first two cases, of course, you will need to provide a supporting document. For example, a certificate of health or death of a relative.

Is it possible to change not only the date, but also the face?

There are also situations when you need not only to fly at another time, but also to transfer your ticket, for example, to a relative or friend. How do they proceed in such a case? After all, if you are not flying, it is stupid to simply refuse a ticket. Unfortunately, airlines rarely make such concessions, because a ticket is essentially an official document that indicates a deal between an individual and a company. Saving money here is unlikely. Only a few organizations today practice such a service, but their number is very small. Even if the company agrees to such conditions, you still have to pay a fine.

Please also note that the cheaper the fare, the more difficult it is to change the ticket basically. If you're flying in economy class with a minimum of amenities, then the company doesn't need the extra headache of finding people on such a cheap flight. In addition, sometimes the fine in this case is a large part of the cost of the flight. But when changing the date on the ticket, please note that the fare remains the same. That is, if you bought business class services, then on another day you must fly in exactly the same conditions.

It will not be difficult to change the dates of a flight with Aeroflot if your fare provides for changes to the purchased ticket. Before discussing the procedure for exchanging a travel date, it is necessary to understand the tariffs and their main conditions.

The most expensive fare that allows a passenger to have unlimited opportunities for the exchange, return of a ticket is Business Premium Class. By purchasing a ticket with the CFO, IFM, ZFM, JFM, DFM, IFO, ZFO, JFO, CFM code, the buyer can be sure that any changes in the travel date will not entail penalties, deductions or surcharges.

These privileges even apply if you miss your flight and check-in is long overdue. You will be given a business class seat on the next flight, subject to availability. Another case is if you have a Business class ticket - Optimum with the fare code JCO, CCO, DCO, ICO, ZCO, JCL, CCL, DCL, ICL, ZCL.

Changing the date of the trip at this rate is possible only with a surcharge. If the points of departure and arrival are within Russia, you will have to overpay five thousand rubles. Fifteen thousand Japanese yen will cost the service to persons departing from the cities of Japan.

Changing the flight period between Russia and the countries of Europe, the Near Abroad, the countries of the Asia-Pacific region will cost seventy dollars / euro.

When choosing a more budgetary option for traveling by Aeroflot aircraft, you need to be prepared for the fact that the service for changing the flight date may not be available or require large financial expenses for an additional payment.

Economy tariff

The economy fare includes Economy and Comfort class tickets. They, in turn, are also divided into groups that have their own encoding. If you booked a seat with the designation Comfort - Premium with the code WFO, SFO, AFO, WFM, SFM, AFM - this gives you the right to change the period of departure and arrival, as well as destinations without additional costs.

The company is obliged to provide the passenger with a free seat (in accordance with his class, if any), even if the client warned about the changes after the departure of the aircraft. But this option is not available if you have purchased the Comfort - Optimum fare with the code: WCO, SCO, ACO, WCL, SCL, ACL.

This class of flight allows you to change the conditions of the route with an additional charge (if you warned Aeroflot personnel before the flight departure):

  • One and a half thousand rubles for flights in the central (European) part of Russia;
  • Two and a half thousand rubles for flights between the Far East and the European part of Russia, in other directions within the borders of Russia;
  • Fifty dollars / euros on routes Russia and the countries of the Persian Gulf, Europe, Asia, the Near Abroad;
  • Fifteen thousand JPY when departing from Japanese cities.

If you are late for the flight and did not warn in time (before departure) of your intention to fly at another time, then you will not be able to change the conditions of carriage. But there are directions in which even if you have a ticket of such a fare, it is possible to change the conditions of the flight.

Consent to withhold eighty-five dollars gives the right to fly at another time and on another flight from Armenia, Moldova, Uzbekistan, Belarus, Ukraine and other countries of the near abroad to Russia.

The flight in economy class pleases with its price, but the dates of the trip can be changed (without possible penalties and additional fees) only if you have an Economy Premium ticket with the codes BFM, HFM, QFM, EFM, NFO, YFM, HFO, TFM, LFM, NFM , UFO, MFO, LFO, KFO, KFM. Changes in the conditions of carriage are made without additional payments.

With the Economy - Optimum fare, a passenger is allowed to change dates with an additional payment of one and a half to two and a half thousand rubles. The farther the distance and the more difficult the route, the higher the deduction amount.

The dates of foreign flights for this category of ticket can also be changed, but you will have to pay extra from fifty to one hundred euros or dollars. The rule is valid on the condition that you notify Aeroflot of your plans before the departure of the flight indicated on the ticket.

If the passenger decides to change the ticket after the plane has taken off, the company will refuse to do so. Except for cases of departure to Russia from the countries of the Persian Gulf, Europe, Belarus, Georgia, Turkmenistan and other countries of the Near Abroad. You can fly to these destinations on another day by paying eighty-five dollars or euros.

Economy-Budget is often sold in promotions for a substantially lower price. They are subsidized in certain areas. Unforeseen circumstances have happened and you urgently need to change your ticket, get ready to pay extra from fifty to one hundred euros / dollars for flights abroad and back.

Changing the flight conditions to Russian destinations will cost from two to four thousand rubles. We decided to fly later, but informed about it after the boarding was completed, most likely you will be refused to change the departure date. Exceptions exist for Aeroflot flights from Europe, the Persian Gulf countries to Russia. The surcharge will be eighty-five dollars. The same condition applies to flights from the Near Abroad to the Russian Federation.

When choosing the cheapest Economy Promo ticket, you need to carefully read the terms of the promotion. Changing the conditions of carriage means an additional payment of one hundred dollars / euros for international destinations and from four to six thousand rubles for flights within Russia.

We decided to fly another day at a promotional rate, but we warned you after the plane was in the air, get ready for the fact that you will be refused to change the departure date and you will have to buy a new ticket.

Features of ticket exchange at special rates

Such tickets include flights of fans to the matches of the 2018 World Cup, as well as transportation in the directions Moscow - Rostov - on - Don, Moscow - Far East, Moscow - Kazan, Moscow - Yuzhno-Sakhalinsk.

If you have a ticket for the World Championship 2018, changing the date of departure and other conditions is not allowed. Transportation between the cities of Moscow - Khabarovsk, Yuzhno-Sakhalinsk, Kazan, Rostov-on-Don involves a change in the date of departure.

You fly at the Premium Business fare with code J, S, D, you have the right to change the period of the trip without additional fees. But the Optimum-Business tariff with the I, Z code will entail an additional payment for such a service in the amount of five thousand rubles.

Premium Economy ticket allows its replacement without penalty. But Optimum-Economy implies that by changing the conditions of the flight, you will pay from one and a half to six thousand rubles. The highest amount of additional payment is indicated for the direction Moscow-Yuzhno-Sakhalinsk and Moscow-Khabarovsk. The conditions are valid if you have notified about the cancellation before the departure of the aircraft.

How to change the departure date on a ticket

When buying a ticket through a sales office, if you intend to change the flight dates, you should contact the same Aeroflot branch. For all questions, you can also call the contact center, telephone number 8-800-444-55-55. At this time, it is very important to pay attention to the date of departure or arrival. The amount of the additional fee for changes in the conditions of carriage may depend on it.

Those who purchased a ticket on the Aeroflot website www.aeroflot.ru need to make an independent online exchange. To do this, go to the section online service, exchange/refund of an air ticket, fill in the fields by entering information about the ticket (last name and booking code) and click "Search".

The next window will contain the details of your booking and instructions on how to return or exchange your ticket. Before exchanging online, you should match your fare plan with the restrictions that apply to the ticket class.

Principles of online exchange

E-ticket exchange is allowed if

  • If the transportation service was not partially provided (in the case of a difficult connecting route of travel) and you informed about your decision before the flight departure;
  • The service was purchased through an online service (on the Aeroflot website);
  • The carriage was not an award or purchased for accumulated points (miles);
  • The fare plan of the ticket allows making changes to the terms of the contract (not made for non-refundable economy fares).

According to the rules of most airlines, reissuing this document to another person is prohibited, since it is an agreement between the carrier and the passenger, where personal data are indicated. The only way out in this situation is a return.

It is best to contact the representatives of the carrier company directly (there are counters at every airport) or the ticket office where you bought it.

You must have your passport with you. Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks.

After that, the person to whom they wanted to re-register will be able to buy it.

There is an exception to every rule, in this case, it is the Pobeda low-cost airline. Any adjustments are made for a fee: 2,000 rubles for changing the date of departure and 4,000 rubles for registration for another person.

At the same time, ticket transactions are possible no later than 4 hours before departure at the airline's call center or at least 40 minutes before departure at the airport ticket office.

It must be said that Pobeda positions itself as a budget carrier, where prices start at 999 rubles during special promotions.

Is it worth changing a travel document purchased for 1,000 rubles, while paying 4,000, is a question that everyone decides for himself. Maybe, it is better to hand it over, and then immediately issue a new one.

How to change the departure date?

How to change plane tickets for another date (Aeroflot and other companies)? Not everyone can be exchanged, also most major air carriers charge a fine for such a procedure, but the final amount is usually larger and includes additional payments.

Information about which type yours belongs to can be found on the document itself.

The inscription “changes are not permitted” means that the ticket is non-refundable. There is a special exchange procedure for them.

“Charg eeur 30.00” is the amount of the fine which you will pay when making any changes.

But the matter will not be limited to this amount, since it is possible to exchange, paying only a fine, if on the required day there are empty seats on the plane, the payment rate for which is the same as in the original document.

Fares are not just about the price of air travel., since in the economy class alone there can be several of these tariffs at once.

It is easy to guess that if you bought at the most favorable rate, then you are unlikely to be able to exchange it for the same one. Therefore, in addition to the 30 euro fine, pay the missing part at the new rate.

Rescheduling is appropriate if its price is much higher than the fine, in other cases it is better to hand it over and purchase a new one.

If you still need to urgently change the date of departure, then this can be done in several ways.

Through the airline's website. Aeroflot is the leader among Russian air carriers. They have their own website that even inexperienced travelers will understand.

In order to correct the departure data, first click on the "Buy ticket" button. On the page that opens, immediately before the booking data, there will be a hyperlink "Exchange / Return".

After clicking, you will be redirected to a page where you will need to enter the booking code and the last name of the passenger for whom the document is issued. When the system finds your booking, you can change the date of departure (for how long you can buy a plane ticket and whether you can book a seat without paying, read).

Through the website of the intermediary company. An intermediary company is, as a rule, large sites where information from air carriers flows.

The advantage of this system is that it is possible to choose the appropriate option from several airlines.

If the ticket was purchased on such a site, then You can exchange it in three ways: by calling by phone, sending an application by e-mail or using the exchange function in your personal account.

The email address and phone number can be obtained in the "Help" section that each site has.

Phone call. Intermediary websites and official websites of carriers have their own call centers where you can contact with any question of interest.

You can find the number in the information section or at the end of the website page, where not only the phone number is indicated, but also the email address.

By visiting the ticket offices. This is the easiest way. You need the travel document itself and the passport with which it was bought. Please contact the air ticket office with these data, where they will issue an exchange.

When flying, the passenger must comply with the rules of air transportation. On our site you will find articles about how to get on the plane and what you need to purchase it.

Can I exchange my e-ticket at the ticket office?

An electronic travel ticket, like the one bought at the box office, is a document, so you can exchange it in any convenient way.

The same applies to documents issued at the ticket office or purchased via the Internet on intermediary sites.

Since the document you paid for is already in the airline's database, then the data about it is also sent to all other services involved in their distribution.

Of course, there is no point in exchanging a ticket purchased on the official website or at the ticket office through intermediary sites, while those purchased from such intermediaries can be exchanged at the ticket office or the official website of the airline.

What are the rules for non-refundable travel documents?

As the name suggests, non-refundable travel cards cannot be returned or exchanged. However, the law provides for special cases when this can be done.

These include the illness of a passenger or a member of his family, as well as the death of a close relative. For a refund, you will need to provide a medical report confirming your cause.

This must be done before the end of check-in for the flight.

In that case, if for some reason they missed the plane, then you are entitled to partial compensation: you will be refunded the amount intended for airport taxes, which is included in the cost of air transportation.

Thus, Exchanging a ticket is a rather troublesome business., it is best to just hand it over, and then buy a new one.

If this is not possible, then it is better to apply for a date or time change in advance directly to the airline itself.

Features of the exchange of air tickets

Changing plans and the occurrence of force majeure forces you to face such a problem as the return or exchange of a plane ticket. In order to carry out this procedure, you must first familiarize yourself with the tariff rules of a particular airline. Often there is an opportunity to exchange only for a flight of a particular airline. In this case, the exchange is carried out only in the name of the passenger indicated in the ticket.

You can familiarize yourself with the exchange rules on specialized sites that contain the rules and tariffs of airlines. Most often, airlines reserve the opportunity to fine a passenger who is going to exchange or return his ticket. In addition to the fine, the passenger also needs to pay the difference in fares.

Rigid exchange tariff conditions can be relaxed if the passenger refuses to fly for one of the following reasons:

  • death of a loved one;
  • flight cancellation;
  • changing the class of service specified in the ticket;
  • canceled landing at the required airport.

To make an exchange, you should contact the representatives of the air carrier or the organization that sold the ticket.

How can I find out if it is possible to exchange a ticket?

In order to find out whether it is possible to exchange an e-ticket, you should definitely visit the website of the required airline. There you can find the rules of air transportation. You can also find out about the possibility of exchange at the travel agency or the ticket office where the ticket was purchased. In some cases, it is possible to reissue a ticket on the Internet or by phone. Moreover, sometimes for such a service do not require additional payment. But most often, when returning or exchanging tickets, airlines charge a fine from the passenger. Therefore, it is better to familiarize yourself with the terms of the exchange before buying a ticket.

What types of air ticket exchange can be done?

Today, there are two main types of air ticket exchange. So, there is a free and paid exchange. In the first case, a flexible rate is used, which allows you to make changes to your booking at no additional cost. Thus, only the difference in the tariff is paid. A paid exchange involves not only paying the difference between tariffs, but also paying an additional commission (fine).

The exchange of air tickets is also classified in accordance with the possibility of changing not only the date and time of departure, but also other data. There are such types as Routing (with the possibility of changing the route), NameChange (with the possibility of changing the name of the passenger) and ReroutingisnotPermitted (non-refundable ticket).

When can I change my air ticket?

The possibility of changing the ticket depends on the fare rules. But Aeroflot and other airlines have a strict condition - making any changes to the ticket is possible only before departure. However, some airlines allow refunds or exchanges even after the plane has taken off. Such a ticket can only be returned with a substantial fine. In this case, the ticket is marked with the inscription No-Show (no show on the flight). It should be noted that air carriers interpret the concept of no-show differently. Some airlines make such a note in case of no-show for check-in. However, most companies issue No-Show in case of no-show for boarding.

How to reissue an air ticket?

You can change and reissue an air ticket only through the agent who sold it. This may be directly the airline operating the flight, or a travel agency. Representatives of air carriers can be contacted by e-mail or telephone. At the same time, representatives of the airline will definitely notify the passenger about the rules that provide for penalties for returning the ticket. But at the same time, some categories of tickets allow you to change not only the date of departure, but also the name of the passenger.

How to restore a ticket?

Restoring an air ticket is a rather laborious and complicated process. This fact is due to the fact that there is a set of rules that all world air carriers use. This set of rules states that an air ticket is recognized as valid only if it is presented. If the ticket is not lost, but stolen, the passenger must provide a special one. help. She will notify the air carrier that an investigation is underway into the theft of property. Such a certificate can be obtained from the police department that is investigating this theft. If the passenger is prone to distraction, he should think about issuing an electronic ticket. Such a ticket cannot be lost.