Everything you wanted to know about flying with S7 Airlines. Children will no longer be able to fly on S7 flights What documents are required

S7 Airlines (Sibir and Globus) announced the termination of the provision of children's transportation services from June 15. From today it will not be possible to buy a ticket for a baby on flights operated after this date. However, it’s too early for haters of children’s screams on an airplane and other childfree people to rejoice: the restriction does not apply to all children.

We are talking about the service "Organization of transportation of an unaccompanied child under the supervision of a carrier", that is, Unaccompanied minor, aka UMNR, aka UM, aka "Umka". The service allowed the child to buy a ticket, take him to the airport, and then meet him at the airport of arrival. A great idea, for example, to send a little one to his grandmother in Krasnodar for the whole summer. A special officer picked up the child at the airport, went through all the pre-flight formalities with him, and then put him on the plane, where flight attendants took care of the younger generation.

The service was intended for children aged 5-12: the very young must still fly with an adult, while the older ones are allowed to fly alone. Now, in order to send a child of the specified age somewhere, you will have to fork out for a round-trip ticket for the accompanying person, as well as for a notarized power of attorney for the right to export abroad from both parents (if the parent accompanies, then from one), if the flight is international.

There is an alternative: to send the child on a flight of the airline that has such a service. Of the major Russian carriers, these are, for example, Aeroflot and. Its cost can vary from zero to the need to buy a ticket at a full adult fare; an additional fee may also apply: for example, for Aeroflot it is 40 euros per segment, while for Utair a ticket for a child is issued in such a situation at a standard economy class fare without providing a child discount. Transportation must be pre-arranged by phone. At the airport of departure, parents must contact the airline office in advance to fill in the necessary documents. At a minimum, this statement, and for international transportation, it is additionally necessary to have a notarized consent from the parents to allow their child to be transported on an international airline flight without an escort. At the same time, if the flight is indirect, then the service may either not be provided, or it may be necessary that there be only one transfer, while both segments in one direction would be operated by the same airline (i.e. the code share will not work, although Aeroflot combination with “Russia” is allowed). Many airports even have special lounges for unaccompanied children. Often the service can be ordered for children aged 12-16, but this is not necessary.

Lounge for unaccompanied minors at Paris Orly Airport

The reason for the cancellation of the possibility of transporting unaccompanied children in S7 is commented very vaguely: “We canceled the service due to a change in the technology of the crew on flights. We guarantee the transportation of unaccompanied children on all tickets with a paid and confirmed service,” the press service of the airline said.

Accompanying a child to S7 Airlines- a demanded service that "unties the hands" of parents and allows you to send a child to relatives on their own, or rather, under the supervision of the carrier's employees. To receive such a service, it is enough to buy a ticket for the required flight and fulfill the basic requirements of the airline. But more about everything.

Who are unaccompanied children?

According to the rules of S7 Airlines, an unaccompanied child is between 5 and 11 years old. In some cases, this category includes children under 16 years of age (at the separate request of the guardians or parents). The essence of the service is that the parents transfer the child to the carrier at the point of departure, provided that another parent (guardian, guardian) will be waiting for him at the final point.

The service of accompanying a child on S7 aircraft is provided only on scheduled (transit and direct) flights. As for transfer flights, this option is not available for them. This possibility is also "closed" for disabled people under the age of 12 who need separate care.

Features of buying a ticket

Transportation of unaccompanied children in S7 aircraft requires prior purchase of a travel document. So, at the age of 5 to 11 years, registration is carried out according to tariffs, taking into account the child discount and the rules of the carrier. Age is taken into account on the day of departure from the point of departure. If it is from 12 to 16 years old, in this case, the discount for children does not apply.

Features of payment and price of the service

Cost of accompanying a child in S7 aircraft depends on the rate, which can be found in the booking system. Registration is possible through the offices of the airline or with the help of a contact center operator. The price of the S7 support service (for 2017) is:

For flights within the Russian Federation- 3000 r.
For international flights- 50 euros.

In both cases, the cost is written on the basis of a one-way flight.

The option is available only after making the full payment for the transportation, as well as confirming the booking.

What documents are required?

The flight of children unaccompanied by their parents in S7 airlines requires prior documentation. Here you will need:

Air ticket.
Paper (receipt) confirming payment.
A document confirming the identity of the baby.
Application for the use of the service of accompanying a child on an airplane. This document is issued at the representative office of the carrier, at the registration desk or at any of the sales offices. It must be signed by the parents. Also, the application must indicate the age, gender, name of the child, flight number, date and time of departure, information about the accompanying and meeting person. An example of a statement is shown below.

Parental consent issued by a notary. It must be on hand if the child is a citizen of the Russian Federation. The document must indicate the date of departure, as well as the country of arrival.

How is the escort process organized at the airport and on the plane?

The algorithm of actions at the airport of departure is as follows:

Receiving a passenger at the airport and checking documents.
Signature of the responsible officer for the adoption of the child.
Escort from parents to the plane, including the passage of various types of control (border, customs, aviation and others). At the same time, children must independently answer the questions of authorized employees.
Transfer to the responsible officer of the aircraft crew.

Unaccompanied minors on S7 aircraft receive the following services:

Supervision by a designated crew member throughout the flight.
Assistance with accommodation.
Storage of documents.
Provision of food and beverages based on the standard diet.
Assistance in finding a restroom.
Issuance of napkins, a blanket and a hygienic bag.

Upon arrival of the aircraft,:

Transfer of the child to an employee who is appointed by the carrier.
Escort to the arrivals hall, as well as assistance in passing all control zones.
Transfer to the meeting person indicated in the application.

Accompanying a child to S7 - duties of representatives

Representatives also have certain obligations. They must bring the child 1.5 hours before departure (no later), check in for the flight and check in the luggage. The following is an application for support. You must have a ticket and all necessary papers on hand, including a passport, insurance policies, birth certificate, as well as other documents confirming the possibility of entry and exit.

It is allowed to take a small bag with you on board the aircraft, which can contain warm clothes, a phone, documents, toys and medicines (if necessary).

Travelers who have no experience of flights pay little attention to preparing for the flight. However, such an approach turns into a spoiled mood - after all, an uncomfortable seat on board spoils the impressions of a voyage that lasts up to three hours. And if there is a long flight, such a question takes on a double relevance. Let's talk about how to choose a seat on an airplane S7» by e-ticket - such skills will be useful for many readers.

Let's start with a description of the general standards that the airline has set. Today, for the customers of this carrier, the choice of a seat on the plane " S7» is available both at and during registration. True, for people who purchase the tariffs of the Economy Flexible and Economy Basic classes, such a service was rated at 300 rubles if the passenger plans to choose a seat at the stage of booking tickets.

The airline makes an exception for certain categories of travelers who are entitled to receive the service for free. Among such people, the carrier singled out business class clients and participants in the S7 Priority and Oneworld programs with two fellow travelers, disabled people and passengers with children under 12 years old, travelers who purchased tickets at the Business Pass fare and corporate groups.

Note that the early seat reservation service is only open to customers who plan to fly on a scheduled flight. Moreover, you can pay for the service at the airline's office in cash, with a bank card or by transferring funds on the Internet.

"S7" allows tourists to change the initial choice, but here the conditions for changing the seat are determined by the tariff scale. Fans of economical flights with Economy Basic class tickets make changes on the air carrier's portal, immediately paying for the service. As for other customers, here any convenient option is available to passengers until the last 4 hours before departure.

If the traveler changes his mind within 4 hours before departure, the seat can only be changed at the check-in counter.

In addition, there are also limitations. For people who fly in the cabin, booking seats on the S7 aircraft by tickets is not available, since such customers are provided only with seats at the economy class windows. The service is also closed for children who fly unaccompanied. Finally, passengers carrying valuable luggage in the cabin are also not entitled to reserve seats on their own. Only the last row of the economy cabin is available here.

Extra Space locations

Separately, let's talk about the possibilities of reserving seats with increased comfort. On liners that fly on a regular schedule, travelers book seats at the economy class emergency evacuation hatches - here the space between the seat blocks is traditionally increased. Of course, the number of such seats is determined by the aircraft model.

These seats are considered the most comfortable in the cabin. When choosing such a seat, remember that here you will have to put luggage on the shelf for the duration of the flight, since the placement of passenger things in the aisles is unacceptable here. In addition, there are restrictions on the reservation of these seats.

To take such a seat, the passenger will need knowledge of Russian or English and the absence of children under 18 years of age. It is forbidden to book such seats for disabled people, and for passengers who are subject to the usual restrictions in choosing a seat.

As for the prices for such seats, here the cost of the service starts from 1 000 rubles. The final amount depends on the direction and distance of the route, the point of departure and the time of reservation. Travelers who place an order at the same time as purchasing an itinerary receipt save 10% of the nominal price, and people who choose a seat at check-in will reduce the original cost by 5%.

Keep in mind that by changing the decision before the departure of the board, the tourist will not return the money that he paid for this place.

Refunds here are possible only in case of a forced seat change due to the fault of the airlines, due to a documented illness of a passenger or the death of a close relative of an airline client. In order to receive money, it is enough for a tourist to fill out a standard form for a refund on the website, supplementing the application with a copy of the boarding pass with a flight attendant's note about the forced seat change.

Algorithm and principle of finding a suitable seat

Having decided on the requirements of the carrier, let's move on to the question of how to book a seat on an airplane via the Internet using an electronic ticket " S7". Here, several options are available to the passenger: during the purchase of an itinerary receipt, after purchasing an air ticket in the “my bookings” section of the site, or when. Consider the step-by-step procedure for the most common method - reserving a seat when booking a flight online.

You will be able to reserve a seat during the purchase of air tickets, at any time after the purchase or during check-in for the flight

The main page of the portal contains a link to the flight registration. Click on the tab and enter the last name and booking code in the fields that open. Keep in mind that the information that the passenger indicates at this stage matches the data in the passport and itinerary receipt. Therefore, it is appropriate to check the ticket in advance to avoid annoying misunderstandings before departure.

Then we press the “registration” button, study the rules for transporting luggage and click “continue”. At this point, the airlines automatically assign the seat to the customer. To see the proposed chair and make adjustments, click "change".

Here, before the traveler, a diagram of the location of seats on the plane opens up. S7 Airlines". The chairs, which are painted gray, are already occupied, so we focus on white. We study the location of technical units and bathrooms, and choose a suitable seat. For the changes to take effect, click "Save and Continue". Now all you have to do is print your boarding pass.

Seat selection on the S7 aircraft on the official website of the airline

Note that the solution can be changed any number of times. The only nuance here is the collection of payment from the passenger, so approach such an event thoughtfully and seriously. Avoid the last rows and seats at the hozblok. There is less turbulence in the nose of the aircraft, but the tail section is considered safer. You can read more about the principles of search.

Important nuances

Situations when not the most successful options are displayed on the board cabin diagram are a frequent occurrence. After all, the carrier independently books the best seats for passengers who register. In such situations, it is appropriate for the traveler to find the most suitable chair and consolidate the changes. However, there is still a chance to get a better seat.

If you are dissatisfied with the choice of seat, it is appropriate to arrive at the beginning of check-in at the airport and ask the employee to change the seat

The first option here is to drive to the airport and ask the check-in desk to secure your preferred seat. As a rule, employees satisfy such requests without any problems. The second method is more risky, but experienced tourists also use this technique. It is enough here after the landing announcement to go into the cabin and wait until the passengers take their seats. If you see a suitable option, warn the flight attendant about the desire to take an empty seat.

Airline employees respond loyally to such questions. True, the disadvantage of this method is the lack of guarantees of obtaining the desired. There are no free seats on busy routes, and other passengers actively use this method.

Now a few words about the reservation of seats by first and business class passengers. In such situations, it is inappropriate for the traveler to worry about finding the best option - after all, the seats in these service rooms are equally comfortable. Perhaps the choice of a place here becomes expedient only for personal reasons and preferences.

Finally, we leave some useful recommendations that will help travelers find the right seat. To find out the exact number of a passenger seat, just look at the boarding pass or contact the airline representative by phone. Carefully study the layout of the specific board on which the flight is to be. Remember, all models of liners are equipped with a different number of seats. Although a typical scheme of aircraft of a certain class will help here.

When booking a seat, consider the likely inconvenience during the flight

Avoid seats where folding functions are limited - the road turns into torment, and leaving the block here becomes very problematic. Estimate the approximate distance to the row in front to assess your personal chances of a comfortable flight. If you are going to travel alone, avoid seating "in the middle" of the block. In such situations, armchairs near the aisles or windows are appropriate.

The airline offers loyal conditions for passengers with babies. If the family reserves a separate seat for the child, a free car seat or bassinet is allowed in such situations. In addition, such customers are practically unlimited in choosing a seat in the cabin. The only exception here is Extra Space Seats.

We hope that we have clarified for readers the rules for reserving seats on airline flights. S7 Airlines". As you can see, such a service is available to all airline passengers and in most cases becomes a free bonus to the selected fare. However, do not forget that early booking of a passenger seat saves the tourist from having to deal with such important issues at the last moment. Take care of personal convenience in advance in order to remember the trip from a pleasant side.

Traveling by air will be remembered from the best side with a successful choice of a place in the cabin of the liner
The conditions for choosing and booking seats on an airplane determines the fare of the ticket
Seats at emergency exits are considered the best in the economy cabin, so booking them requires an additional fee.
Taking a seat at the evacuation hatch, the passenger puts things on the shelf for hand luggage and does not leave bags in the aisle

S7 Airlines ranks second in the Russian aviation market: its fleet consists of 72 modern foreign-made liners, and the geography of routes includes 150 domestic and international destinations. Regular flights are established to the countries of Europe, the Middle East and the Pacific region. The number of passengers carried in 2016 alone was almost 10 million people. Many passengers take care of their comfort while traveling before the flight. To do this, it is enough to study in advance the layout of the Airbus A319 cabin of S7 Airlines. In the article we will tell you how to choose the best seats in the Airbus A319 S7 and which ones to avoid.

Benefits of S7 Airlines

It is a member of the Oneworld aviation alliance and is included in the top 100 airlines in the world. As part of the alliance, S7 offers its passengers more comfortable lounges, an easier transfer procedure for connecting flights, and participation in the Priority loyalty program.

In the Russian aviation market, S7 was the first to use information technology: passengers can go through the entire procedure for choosing a route, booking tickets and registering via the Internet or a mobile application. In 2018, the airline received the Skyway Service Award for the best online passenger service.

In the same year, S7 became the best Russian airline in servicing "economy class" passengers on domestic scheduled flights.

For regular customers, the airline has a mileage program that allows you to collect "miles" and then spend them on free flights or upgrades.

Airbus A319

There are 19 Airbus A319-100 aircraft in the S7 fleet. This small airliner (just over 33 m long) can fly over 6,000 km.

The A319 aircraft has been manufactured by Airbus Corporation since 1995 and is the main competitor of the American Boeing 737-700.

A319 is a narrow-body passenger airliner used on medium-range routes with low passenger traffic. It has good maneuverability and reliability. The cockpit is equipped with a fly-by-wire control system, liquid crystal displays and sidesticks (side control sticks).

To reduce the overall weight of the liner, durable plastic reinforced with carbon or fiberglass is widely used in its design.

The Airbus 319 has a spacious cabin (3.70 m), wide luggage racks, and a large cargo deck. The passenger compartment has individual LED lighting for each passenger.

Since 2012, the A319 aircraft has been produced with modified wingtips.

Scheme of the cabin Airbus A319 in the airline S7

All Airbus A319 aircraft of S7 Airlines have the same layout for 144 passengers in one service class. The aircraft has 4 main doors and two emergency exits. Bathrooms are located behind the last row.

Let's take a closer look at the layout of the cabin, the location of the seats, and determine more and less comfortable places in the Airbus A319.

Letter designation of places:

A, F - seats at the windows;
B, E - middle places;
C, D - aisle seats.

The seats of the 1st row are located immediately behind the partition. Here, the space in front of the seats is 25 cm more than in the standard rows. A photo of the salon is presented below:

From 2 to 10 rows - the usual places. The pitch of the seats in such rows is 75 cm.

Between the 10th and 11th rows there are emergency exits. In order not to block the approach to them, the backs of the 10th row seats are blocked.

11 row - places of increased comfort with increased space in front of them. Restrictions apply to emergency exit seats. These places are not available:

pregnant women;
children;
passengers with animals;
disabled people;
foreigners who do not understand Russian or English well.

In the event of an emergency, these passengers will not be able to promptly execute the crew's commands to open emergency exits.

The middle and tail sections of the aircraft are standard seats.

Best Places

In the Airbus A319 cabin, S7 labels the best seats as “extra space”. The distance in front of their seats is 25 cm more than that of standard seats. According to the diagram it is:

1, 11 A B C D E F

Surcharge for such places is 1000 rubles. and above (the price depends on the duration of the flight).

S7 Airlines provides a seat selection service for passengers with children from 2 to 12 years old for free!

bad places

Uncomfortable places in the cabin have a fixed back or are located next to the toilet rooms. In the Airbus 319 of the S7 company, these are:

10, 24 A B C D E F

Immediately after the last 24 there are toilets nearby. People waiting in line, knocking doors and the sound of water will cause additional inconvenience during the flight. The backs of this row rest against the partition and do not recline.

Below are some tips that may be useful for passengers choosing an Airbus A319 flight from S7 Airlines:

You can book seats at S7 Airlines through a mobile application, in the Contact Center or through the official website. This can be done using the "My Bookings" service or during registration. Online check-in starts 30 hours before departure.
You can select seats only on regular flights of the airline.
Passengers flying at the base fare have the opportunity to choose a standard seat by paying an additional 300 rubles.
For passengers with children under 2 years old, there are special places with two oxygen masks.
Unaccompanied children and passengers carrying baggage in the cabin cannot select seats.
When choosing seats by the window, specify which side the sun will be on, and sit at the opposite side.
The view from the windows in the middle part of the cabin is limited by the wings. According to the S7 cabin layout in the Airbus 319, these are rows 9 to 15.
Near the emergency exits, the air temperature is somewhat lower, if you want to fly here, do not forget to bring a sweatshirt or sweater.
In the Airbus A319, due to its small size, it chatters quite a lot. The most stable zone is above the wings.
In the seats of the first and eleventh rows, all luggage must be placed in the luggage compartments.

If you are going to fly with the S7 airline on the Airbus 319, do not be too lazy to familiarize yourself with the cabin layout. Choose the best places, because a comfortable flight is a guarantee of good mood and well-being. Happy flight and soft landing!

Greetings to all those who have looked.

I'm starting my long story about S7 airlines, get in a comfortable position and get ready for a long journey.

Over the past few years, I have periodically made flights by plane to different cities in Russia with different airlines. Siberia Airlines flew many times and each time the flight turned out to be interesting.

Siberia Airlines has been on the air transportation market for a long time.

Year of foundation S7 Airlines: 1957.

The company's fleet has more than 70 aircraft, most often Airbus, less often Boeing. The airline operates both domestic and international flights. S7 is based at 2 airports: Tolmachevo (Novosibirsk) and Domodedovo (Moscow).

The planes of this airline are easy to recognize, they are green. The planes are clean and tidy. I didn't see broken chairs.

The airline staff is quite polite and smiling. Despite multiple flights, I did not observe conflict situations on board the ship. All flights were soft and smooth, without rumble and shaking.

Buying and Refunding Tickets

You can buy tickets both at the ticket office and on the Internet. Refunding a ticket depends on the fare you chose when purchasing (either impossible or with a loss of money).

Application S7

By installing this application on your smartphone, you can control your bonus account, buy and book a ticket, check in for a flight, watch the departure board, etc.

check-in

You can check in for a flight on the airline's website 30 hours before departure, in the S7 app or at the airport.

When buying a ticket with a cheap fare, a free seat selection on the plane is not possible. EXCEPTION: passengers with children. Children under 12 are given certain seats in the cabin, so already when buying a ticket, you will be assigned a seat.

Carriage of luggage

There are a couple of nuances in carrying luggage with this airline. The baggage allowance for 1 adult passenger is 23 kg + hand luggage 7 kg. A few years ago, my wife and I flew from Novosibirsk with one suitcase, which weighed a little more than 23 kg. The airline employee at the check-in desk offered 2 options for transportation: put the excess in the second bag (for each passenger according to the luggage) or pay for the excess. Previously, we didn’t have such problems with other airlines, one baggage was taken into account for two passengers and we didn’t have to pay for overweight. We were not ready for such a turn of events, we did not have a spare bag in our pockets and we were forced to pay for the excess. Now at home, before flying with the S7, the weight of the luggage is checked to the gram.

Transportation of a baby stroller

This service is provided by the airline free of charge, even if you split the stroller into 2 blocks. When checking in your baggage, you can check in the stroller right away and walk around the airport with your baby in your arms, or you can check it in as baggage at the airstairs. It is possible to get a stroller both at the gangway and together with the main luggage. Our stroller, weighing 13 kg, was divided into 2 blocks before the flights and was always transported free of charge. At check-in, the stroller is weighed and checked in as oversized baggage at a separate check-in desk.

Meals on board

I have a couple of complaints about food to the airline. Once, after dinner on board a ship, I got badly poisoned. The second case occurred not so long ago, for breakfast, chicken and potatoes were offered, in which there was quite a lot of ginger. Ginger is such a product, the presence of which in food should be warned in advance.

The food portions are good, the dishes are hearty. Even on short-haul flights, a light sandwich lunch was provided (although another airline on the same route had no snacks at all and only drinks were served).

Tea and coffee are relatively good quality. Always offered lemon and milk for drinks. From soft drinks: drinking water with and without gas, 3 types of juice, sometimes Pepsi and similar sodas. The number of soft drinks is not limited, you can order both water and juice at the same time. After the main meal, the staff re-offers hot drinks.

For a fee, you can pre-order individual meals, baby food.

The airline uses good quality disposable tableware, so you won't get poorly washed mugs.

Flying with a child

A child under 2 years old is transported free of charge without providing an extra seat. The cradle is not provided, the child spends the entire flight in the arms of the parent. A seat for the child is assigned automatically, as this seat must be equipped with an additional oxygen mask. A child under 2 years old is entitled to free baggage allowance up to 10 kg + free carriage of a stroller.

On the plane, the child is fastened with an additional seat belt to the parent's belt.

The airline makes gifts for children. On one flight we were presented with a bib and wet wipes, and on the second flight we did not get a gift. The neighbors were presented with a bag containing pencils and a notebook with assignments.

Young children travel best when they are breastfed.

Ways to save money with S7

1. Participate in the loyalty program. This program is beneficial for frequent flyers. For flights, bonus miles are awarded, which can later be exchanged for a ticket, but in this case you still have to pay for the fees. The number of miles can be increased by online check-in for a flight (50 bonus miles are credited for online check-in), using a joint bank card (S7-Tinkoff, Alfa-Bank, Promsvyazbank, Bank of Moscow), using the services of partner companies (hotels, car rental, insurance , online stores, etc.).

In more detail, I would like to dwell on the accrual of bonus miles when shopping in online stores. The list of online stores is quite wide, among them: Lamoda, Aliexpress, Daughters and sons, M video, iHerb, Sportmaster, Obbi, etc. In order to receive bonus miles, you need to go to the S7 airline website --> to the S7 Priority section --> program partners --> online stores --> to the desired store to make a purchase.

You can also transfer the missing miles to your friend, family member. The minimum transfer is 500 miles. The cost of translation is 375 rubles.

From time to time, the airline has special offers for earning extra miles on certain destinations.

3. Probably each of us paid attention to how much food costs at the airport. I have always been interested in the question - where does the airport staff eat, which receives an average salary. At Domodedovo Airport, on the territory of the parking lot, there is the S7 building, which houses a canteen for employees with free entrance for other visitors.

Dining room address: Domodedovo building 6/1.

The dining room is clean, comfortable, there are many visitors in it, there is enough space for everyone. For 150 rubles, in 2018, I bought a full meal, consisting of chicken soup with noodles, rice with chicken cutlet and compote. The portions are big, the food is delicious. The dining room has a fairly large assortment of dishes, cash and cashless payments are possible.

Canteen opening hours:

From 6.00 to 23.00.
Breaks: 10.45-11.15, 16.00-17.00

Menu pricing example:

Buckwheat 150 grams - 35 rubles
Chicken cutlet 100 grams - 75 rubles
Bread - 3 rubles per 1 piece
Morse 200 ml - 25 rubles

This is where the journey ends. Thank you for stopping by.